BUSI1215 Organizational Behaviour Last updated Jun 23, 2019 Save as PDF Kwantlen Polytechnic University Front Matter Page ID9310 ( \newcommand{\kernel}{\mathrm{null}\,}\) 1: Introduction to Organizational BehaviorNo image available1.1: College Textbook Revolution1.2: Understanding Organizational Behavior1.3: Understanding How OB Research Is Done1.4: Trends and Changes1.5: The Interactionist Perspective: The Role of Fit1.6: Understanding Your Learning Style1.7: Advice for Hiring Successful Employees: The Case of Guy Kawasaki1.8: Conclusion1.9: ExercisesShow all2: Understanding People at Work: Individual Differences and PerceptionNo image available2.1: Individual Differences: Values and Personality2.2: Perception2.3: The Role of Ethics and National Culture2.4: Using Science to Match Candidates to Jobs: The Case of Kronos2.5: Maintaining Core Values: The Case of Nau2.6: Conclusion2.7: ExercisesShow all3: Individual Attitudes, Work Related Behaviours and EmotionsNo image available3.1: People Come First: The Case of SAS3.2: Work Attitudes3.3: Work Behaviors3.5: Avoiding and Managing Stress3.7: Emotions at Work3.8: The Role of Ethics and National Culture3.9: Rebounding from Defeat: The Case of Jeffrey Katzenberg3.10: Getting Emotional: The Case of American Express3.11: Facing Foreclosure: The Case of Camden Property Trust3.12: Conclusion3.13: Exercises3.4: What Is Stress?3.6: What Are Emotions?Show all4: Managing DiversityNo image available4.1: Doing Good as a Core Business Strategy: The Case of Goodwill Industries4.2: Demographic Diversity4.3: Cultural Diversity4.4: The Role of Ethics and National Culture4.5: Managing Diversity for Success: The Case of IBM4.6: Conclusion4.7: ExercisesShow all5: Theories of MotivationNo image available5.1: A Motivating Place to Work: The Case of Zappos5.2: Need-Based Theories of Motivation5.3: Process-Based Theories5.4: The Role of Ethics and National Culture5.6: Conclusion5.7: Exercises5.5: Motivation in Action: The Case of Trader Joe’sShow all6: Designing a Motivating Work EnvironmentNo image available6.1: Motivating Steel Workers Works: The Case of Nucor6.2: Motivating Employees Through Job Design6.3: Motivating Employees Through Goal Setting6.4: Motivating Employees Through Performance Appraisals6.5: Motivating Employees Through Performance Incentives6.6: The Role of Ethics and National Culture6.7: Motivation Key for Success: The Case of Xerox6.8: Conclusion6.9: ExercisesShow all7: Managing Groups and TeamsNo image available7.1: Teamwork Takes to the Sky: The Case of General Electric7.2: Group Dynamics7.3: Decision Making in Groups7.4: Understanding Team Design Characteristics7.5: Management of Teams7.6: Barriers to Effective Teams7.7: The Role of Ethics and National Culture7.8: Green Teams at Work: The Case of New Seasons Market7.9: Conclusion7.10: ExercisesShow all8: CommunicationNo image available8.2: Understanding Communication8.3: Communication Barriers8.4: Different Types of Communication and Channels8.5: The Role of Ethics and National Culture8.6: Employee Satisfaction Translates to Success: The Case of Edward Jones8.7: Conclusion8.8: Exercises8.1: You’ve Got Mail…and You’re Fired! The Case of RadioShackShow all9: Leading People Within OrganizationsNo image available9.1: Taking on the Pepsi Challenge: The Case of Indra Nooyi9.6: The Role of Ethics and National Culture9.7: Leadership Development: The Case of Starbucks9.8: Conclusion9.9: Exercises9.2: Who Is a Leader? Trait Approaches to Leadership9.3: What Do Leaders Do? Behavioral Approaches to Leadership9.4: What Is the Role of the Context? Contingency Approaches to Leadership9.5: What’s New? Contemporary Approaches to LeadershipShow all10: Power and PoliticsNo image available10.1: Focus on Power: The Case of Steve Jobs10.2: The Basics of Power10.3: The Power to Influence10.4: Organizational Politics10.5: Understanding Social Networks10.6: The Role of Ethics and National Culture10.7: Getting Connected: The Case of Social Networking10.8: Conclusion10.9: ExercisesShow all11: Organizational CultureNo image available11.1: Building a Customer Service Culture: The Case of Nordstrom11.2: Understanding Organizational Culture11.3: Characteristics of Organizational Culture11.4: Creating and Maintaining Organizational Culture11.5: Creating Culture Change11.6: The Role of Ethics and National Culture11.7: Clash of the Cultures: The Case of Newell Rubbermaid11.8: Conclusion11.9: ExercisesShow all12: Managing ChangeNo image available12.1: Organizational Change12.2: Planning and Executing Change Effectively12.3: Building Your Change Management Skills12.4: The Role of Ethics and National Culture12.5: Changing for Good: The Case of Hanna Andersson Corporation12.6: Conclusion12.7: ExercisesShow allBack MatterIndexGlossaryDetailed Licensing