9: Leading People Within Organizations Last updated Jun 23, 2019 Save as PDF 8.1: You’ve Got Mail…and You’re Fired! The Case of RadioShack 9.1: Taking on the Pepsi Challenge: The Case of Indra Nooyi Page ID9391 ( \newcommand{\kernel}{\mathrm{null}\,}\) 9.1: Taking on the Pepsi Challenge: The Case of Indra Nooyi9.6: The Role of Ethics and National Culture9.7: Leadership Development: The Case of Starbucks9.8: Conclusion9.9: Exercises9.2: Who Is a Leader? Trait Approaches to Leadership9.3: What Do Leaders Do? Behavioral Approaches to Leadership9.4: What Is the Role of the Context? Contingency Approaches to Leadership9.5: What’s New? Contemporary Approaches to Leadership