17: Book- Principles of Marketing
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Principles of Marketing teaches the experience and process of actually doing marketing - not just the vocabulary. It carries five dominant themes throughout in order to expose students to marketing in today's environment: Service dominant logic, sustainability, ethics and social responsibility, global coverage, and metrics.
17.1: What is Marketing?
17.2: Strategic Planning
17.3: Consumer Behavior- How People Make Buying Decisions
17.4: Business Buying Behavior
17.5: Market Segmenting, Targeting, and Positioning
17.6: Creating Offerings
17.7: Developing and Managing Offerings
17.8: Using Marketing Channels to Create Value for Customers
17.9: Using Supply Chains to Create Value for Customers
17.10: Gathering and Using Information- Marketing Research and Market Intelligence
17.11: Integrated Marketing Communications and the Changing Media Landscape
17.12: Public Relations, Social Media, and Sponsorships
17.13: Professional Selling
17.14: Customer Satisfaction, Loyalty, and Empowerment
17.15: Price, the Only Revenue Generator
17.16: The Marketing Plan