4.7: Other Interview Questions
Other Interview Questions
This chapter will discuss:
- Situational Questions
- Follow Up Questions
Situational Questions
Situational questions gather information about what a candidate would do on the job. Remember, Behavioral Interview Questions focus on what the candidate has done .
Why would you use situational questions? Because not all candidates have experience in the areas you're gathering data in. For example, you could ask a candidate, "What would you do if you noticed a teammate performing a task in an unsafe manner?" Your candidate may have never experienced this before. If you use a situational question, you can ask what they would do instead of what they have done .
Follow Up Questions
Follow up questions allow you to get the rest of the story - the parts the candidate did not share. Figure out which piece of the story you're missing (which part of the STAR), and ask a question to get it.
An example of a common follow up question is: "How did that situation turn out for you in the end?" This question wil help you get the R in STAR, or the Result.
Job Fit/Organization Fit
Whether or not a candidate fits the job or the organization is important to find out. If they are not a fit for the job or the organization, they will likely leave the job/organization for something that is a better fit for them, impacting your retention, training costs, etc.
The questions we’ve asked up until this point (Behavioral and Situational) tell us what the candidate CAN do. Fit will give us a better idea of what they WILL do, and what they WANT to do. Remember, just because someone CAN do, doesn’t mean they WILL do.
Can you think of any examples of a job you would not be a fit for? Or, an organization?
The Can Do-Will Do Model
Review this image to better understand how FIT works.
Fig. 1: Can Do: Knowledge, skills, ability ; Will Do: values, motivation, personality. The Can-Do-Will Do Model . Avatar Management Services.
This information is in a PowerPoint and is available as an attachment below.