8: Communication Last updated Save as PDF Page ID18134 8.1: You’ve Got Mail…and You’re Fired! The Case of RadioShack8.2: Understanding Communication8.3: Communication Barriers8.4: Different Types of Communication and Channels8.5: The Role of Ethics and National Culture8.6: Employee Satisfaction Translates to Success: The Case of Edward Jones8.7: Conclusion8.8: Exercises