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5.9: Key Terms

  • Page ID
    99234
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    Example and Directions
    Words (or words that have the same definition) The definition is case sensitive (Optional) Image to display with the definition [Not displayed in Glossary, only in pop-up on pages] (Optional) Caption for Image (Optional) External or Internal Link (Optional) Source for Definition
    (Eg. "Genetic, Hereditary, DNA ...") (Eg. "Relating to genes or heredity") The infamous double helix https://bio.libretexts.org/ CC-BY-SA; Delmar Larsen
    Glossary Entries
    Word(s) Definition Image Caption Link Source
    ADAMS the essential factors in effective market segmentation—accessible, differentiable, actionable, measurable, and substantial        
    affinity audience a group of potential customers who have interests or hobbies in common        
    behavioral segmentation method of grouping customers by their behavior patterns or interactions with a brand        
    buyer persona semi-fictional representation of an organization’s ideal customers based on data and research        
    concentrated marketing marketing segmentation strategy in which the firm concentrates its efforts and resources on serving one segment of the market        
    demographic segmentation grouping customers and potential customers together by focusing on certain traits such as age, gender, income, occupation, and family status        
    determinant attributes those attributes of a product or service that consumers rely upon when making a purchase decision        
    differentiated marketing marketing strategy that involves creating marketing campaigns that appeal to two or more different target audiences, demographics, or marketing segments        
    differentiation positioning product/service positioning based on the differentiating characteristics or qualities that make an organization better than its competitors in the mind of the target audience        
    firmographics a grouping of B2B customers based on shared company attributes; includes five categories: industry, location, size, legal structure, and performance        
    geographic segmentation marketing strategy used to target products or services at people who live in or shop at a particular location        
    head-to-head positioning directly competing with competitors on similar product attributes in the same market        
    market segmentation the process of dividing a broad consumer or business market into subgroups based on shared characteristics        
    micromarketing marketing strategy used on a targeted group of customers in a niche market        
    multi-segment marketing marketing strategy in which the firm targets several different market segments simultaneously        
    needs-based segmentation dividing the market up into smaller groups of people who have approximately the same needs        
    perceptual map visual depiction of how target customers view and feel about a given brand or product        
    positioning statement short description of an organization’s target market(s) and the product(s) provided to them        
    product positioning the process of deciding and communicating how an organization wants its market to think and feel about a product or service        
    psychographic segmentation dividing consumers into subgroups based on shared psychological characteristics, including beliefs, motivations, and priorities        
    STP model three-step marketing framework in which an organization segments the market, selects target market(s), and positions its products or services        
    target market group of people with some shared characteristics that a company has identified as potential customers for its products        
    technographic segmentation organizing B2B prospects by their technology ownership and usage        
    undifferentiated marketing also called mass marketing, a strategy that entails creating one message for an entire audience        
    value-based segmentation evaluating groups of customers in terms of the revenue they generate and the costs of establishing and maintaining relationships with them        

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