14: Customer Satisfaction, Loyalty, and Empowerment Last updated Jul 26, 2023 Save as PDF 13.7: Discussion Questions and Activities 14.1: Customer Communities Page ID15986 AnonymousLibreTexts ( \newcommand{\kernel}{\mathrm{null}\,}\) 14.1: Customer Communities14.2: Loyalty Management14.3: Customer Satisfaction14.4: Ethics, Laws, and Customer Empowerment14.5: Discussion Questions and Activities