5: Market Segmenting, Targeting, and Positioning
- Page ID
- 15978
\( \newcommand{\vecs}[1]{\overset { \scriptstyle \rightharpoonup} {\mathbf{#1}} } \)
\( \newcommand{\vecd}[1]{\overset{-\!-\!\rightharpoonup}{\vphantom{a}\smash {#1}}} \)
\( \newcommand{\dsum}{\displaystyle\sum\limits} \)
\( \newcommand{\dint}{\displaystyle\int\limits} \)
\( \newcommand{\dlim}{\displaystyle\lim\limits} \)
\( \newcommand{\id}{\mathrm{id}}\) \( \newcommand{\Span}{\mathrm{span}}\)
( \newcommand{\kernel}{\mathrm{null}\,}\) \( \newcommand{\range}{\mathrm{range}\,}\)
\( \newcommand{\RealPart}{\mathrm{Re}}\) \( \newcommand{\ImaginaryPart}{\mathrm{Im}}\)
\( \newcommand{\Argument}{\mathrm{Arg}}\) \( \newcommand{\norm}[1]{\| #1 \|}\)
\( \newcommand{\inner}[2]{\langle #1, #2 \rangle}\)
\( \newcommand{\Span}{\mathrm{span}}\)
\( \newcommand{\id}{\mathrm{id}}\)
\( \newcommand{\Span}{\mathrm{span}}\)
\( \newcommand{\kernel}{\mathrm{null}\,}\)
\( \newcommand{\range}{\mathrm{range}\,}\)
\( \newcommand{\RealPart}{\mathrm{Re}}\)
\( \newcommand{\ImaginaryPart}{\mathrm{Im}}\)
\( \newcommand{\Argument}{\mathrm{Arg}}\)
\( \newcommand{\norm}[1]{\| #1 \|}\)
\( \newcommand{\inner}[2]{\langle #1, #2 \rangle}\)
\( \newcommand{\Span}{\mathrm{span}}\) \( \newcommand{\AA}{\unicode[.8,0]{x212B}}\)
\( \newcommand{\vectorA}[1]{\vec{#1}} % arrow\)
\( \newcommand{\vectorAt}[1]{\vec{\text{#1}}} % arrow\)
\( \newcommand{\vectorB}[1]{\overset { \scriptstyle \rightharpoonup} {\mathbf{#1}} } \)
\( \newcommand{\vectorC}[1]{\textbf{#1}} \)
\( \newcommand{\vectorD}[1]{\overrightarrow{#1}} \)
\( \newcommand{\vectorDt}[1]{\overrightarrow{\text{#1}}} \)
\( \newcommand{\vectE}[1]{\overset{-\!-\!\rightharpoonup}{\vphantom{a}\smash{\mathbf {#1}}}} \)
\( \newcommand{\vecs}[1]{\overset { \scriptstyle \rightharpoonup} {\mathbf{#1}} } \)
\(\newcommand{\longvect}{\overrightarrow}\)
\( \newcommand{\vecd}[1]{\overset{-\!-\!\rightharpoonup}{\vphantom{a}\smash {#1}}} \)
\(\newcommand{\ket}[1]{\left| #1 \right>}\)
\(\newcommand{\bra}[1]{\left< #1 \right|}\)
\(\newcommand{\braket}[2]{\left< #1 \vphantom{#2} \right| \left. #2 \vphantom{#1} \right>}\)
\(\newcommand{\braopket}[3]{\left< #1 \vphantom{#2}\vphantom{#3} \right| #2 \vphantom{#1}\vphantom{#3} \left| #3 \vphantom{#1}\vphantom{#2} \right>}\)
\(\newcommand{\qmvec}[1]{\mathbf{\vec{#1}}}\)
\(\newcommand{\op}[1]{\hat{\mathbf{#1}}}\)
\(\newcommand{\expect}[1]{\langle #1 \rangle}\)
\(\newcommand{\dfn}[1]{\emph{\textbf{#1}}}\)
- 5.1: Targeted Marketing versus Mass Marketing
- This page highlights the distinction between targeted marketing and mass marketing, with an emphasis on one-to-one marketing strategies. It explains how targeted marketing tailors strategies to specific segments, leveraging technology and market research for better consumer insights. The benefits include reduced competition and improved customer retention.
- 5.2: How Markets Are Segmented
- This page covers various aspects of market segmentation, highlighting its importance for effective targeting in both consumer and B2B markets. It outlines key bases such as behavioral, demographic, geographic, and psychographic factors, and underscores the need for businesses to adapt to demographic shifts and evolving consumer preferences across generations. Trends like housing preferences and ethnic influences are discussed, along with B2B segmentation strategies focusing on fewer segments.
- 5.3: Selecting Target Markets and Target-Market Strategies
- This page examines factors influencing market attractiveness, including size, growth potential, competition, and alignment with corporate goals. It detailed marketing strategies such as multisegment, concentrated, niche marketing, and microtargeting, highlighting examples from companies like Marriott and Acer.
- 5.4: Positioning and Repositioning Offerings
- This page highlights the importance of product positioning in marketing, detailing its impact on consumer perception in relation to competitors. It introduces perceptual maps as a visualization tool for product positioning based on buyer criteria. The significance of taglines for distinct product marketing is emphasized.
- 5.5: Discussion Questions and Activities
- This page focuses on marketing strategies, customer behavior, and market segmentation, providing discussion questions and activities. It addresses the analysis of purchasing habits for targeted marketing, contrasts customer acquisition with retention challenges, and evaluates one-to-one marketing suitability for small organizations.


