4: Learning and Reinforcement
Learning Outcomes
After reading this chapter, you should be able to answer these questions:
- How do organizations offer appropriate rewards in a timely fashion?
- What are the best practices that organizations utilize to train employees in new job skills?
-
How do managers and organizations reduce undesirable employee behavior while reinforcing desirable
behavior?
-
How can employees be trained to assume more responsibility for self-improvement and job
performance with the goal of creating a work environment characterized by continual self-learning and employee development?