8: Group Conflict Last updated Save as PDF Page ID 118213 Michael Brown Northeast Wisconsin Technical College 8.1: Chapter Introduction 8.2: Conflict in Organizations - Basic Considerations 8.3: Causes of Conflict in Organizations 8.4: Resolving Conflict in Organizations 8.5: Negotiation Behavior 8.6: Chapter Introduction 8.7: What Is Conflict? 8.8: Leadership and Conflict 8.9: Conflict is Normal 8.10: Conflict Styles 8.11: Conflict in the Work Environment 8.12: Effective Conflict Management Strategies 8.13: Crisis Communication Plan 8.14: Summary 8.15: Additional Resources 8.16: Glossary