4.10: Assignments

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Page ID: 165791

Lisa Castillo and Christine Keelin
Citrus College

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Review Questions

Why does culture affect communication?
Why do tone and formality vary across workplaces?
When are honorifics especially important?
Why should names be written carefully?
How do assumptions create misunderstanding?
How does inclusive language improve professionalism

Short Writing Activity

Rewrite the sentence below so it sounds respectful and inclusive:

Each supervisor should send his report today.

Case Study

A Message That Felt Too Abrupt

A supervisor writes:

Need corrections by tomorrow.

The employee completes the work but later says the message felt stressful because no explanation was included.

Discussion Questions

Why might the message sound abrupt?
What detail is missing?
Rewrite the message more effectively.

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