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12.1: Communication in Organizations

Last updated

Mar 7, 2021
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- 12: Communication in Organizations
- 12.2: Case in Point: Edward Jones Communicates Caring

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Two walkie talkie type hand held devices — Figure $\PageIndex{1}$ : A sender’s choice of communication channel affects the quality of what is actually understood by the receiver. PIX1861 – Pixabay – CC0 public domain.

What’s in It for Me?

Reading this chapter will help you do the following:

Define communication and understand the communication process.
Understand and overcome barriers to effective communication.
Compare and contrast different types of communication.
Compare and contrast different communication channels.
Develop your own communication skills.

What’s in It for Me?

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