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16.3: Fourteen Teaching Cases That Illustrate the Organizational Capacity for Change Framework

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    AT&T: The Dallas Works

    Case ID: HBS 492023

    Trustworthy leadership: Ken Weatherford

    Trusting followers: Union turmoil

    Capable champions: Sandy Ward

    Involved midmanagement: Ad hoc teams

    Systems thinking: Guiding coalition

    Communication systems: Multichannel

    Accountable culture: Avoid plant closing

    Innovative culture: Products and processes

    Cisco Systems

    Case ID: HBS 409061

    Trustworthy leadership: John Chambers

    Capable champions: Customer champions

    Systems thinking: IT systems

    Accountable culture: Customer focus

    Citigroup (A)

    Case ID: HBS 308001

    Trustworthy leadership: Chuck Prince

    Systems thinking: Merger challenge

    Communication systems: Problem area

    Accountable culture: Problem area

    Innovative culture: Problem area

    Digital Chocolate

    Case ID: HBS 401049

    Trustworthy leadership: Trip Hawkins

    Capable champions: Problem area

    Involved midmanagement: Problem area

    Systems thinking: E-mail, meetings

    Communication systems: Venture burn rate

    Accountable culture: Growth potential

    EBay

    Case ID: HBS 401024

    Trustworthy leadership: Meg Whitman

    Involved midmanagement: Fully engaged

    Systems thinking: Acquire Krause?

    Accountable culture: Problem Area

    Innovative culture: Customer focus

    Hindustan Lever

    Case ID: HBS 410002

    Trustworthy leadership: Biswaranjan Sen

    Trusting followers: Union turmoil

    Capable champions: Suchita Prasan

    Systems thinking: Problem area

    Communication systems: Problem area

    Accountable culture: Extreme downsizing

    Innovative culture: British hierarchy

    Merck (A)

    Case ID: HBS 499054

    Trustworthy leadership: Ray Gilmartin

    Capable champions: Mgt. committee

    Involved midmanagement: Functional silos

    Systems thinking: Merger challenge

    Communication systems: Problem area

    Accountable culture: Problem area

    Innovative culture: Drug creation

    Northwest Airlines

    Case ID: HBS 491036

    Trustworthy leadership: Steve Rothmeir

    Trusting followers: Union turmoil

    Capable champions: Dr. Ken Myers

    Involved midmanagement: Merger integration

    Systems thinking: Merger challenge

    Communication systems: Problem area

    Accountable culture: Problem area

    Innovative culture: Problem area

    Oticon

    Case ID: IMD 079

    Trustworthy leadership: Lars Kolind

    Trusting followers: Relocation Resistance

    Capable champions: Sten Davidsen

    Involved midmanagement: Problem area

    Accountable culture: Problem area

    Innovative culture: Problem area

    P&G in the 21st Century

    Case ID: MBS 309030

    Trustworthy leadership: A. G. Lafley

    Trusting followers: Problem area

    Involved midmanagement: Walk the talk

    Communication systems: Problem area

    Accountable culture: Global integration

    Innovative culture: Problem area

    Renault-Nissan

    Case ID: TB 0047

    Trustworthy leadership: Louis Schweitzer

    Trusting followers: Downsizing

    Capable champions: Carlos Ghosn

    Involved midmanagement: Cultural differences

    Systems thinking: Merger challenge

    Communication systems: Problem area

    Accountable culture: Problem area

    Innovative culture: Mavericks elevated

    Siemens Nixdorf

    Case ID: HBS 396203

    Trustworthy leadership: Gerhard Schulmeyer

    Capable champions: Mark Maletz

    Involved midmanagement: Problem area

    Innovative culture: Global expansion

    Walt Disney’s Dennis Hightower

    Case ID: HBS 395055

    Trustworthy leadership: Dennis Hightower

    Trusting followers: Country Managers

    Capable champions: Problem area

    Involved midmanagement: Problem area

    Systems thinking: European integration

    Communication systems: Group vs. individual

    Accountable culture: Problem area

    Innovative culture: Growth potential

    Wyeth Pharmaceutical

    Case ID: SGBS L-15

    Trustworthy leadership: Micahel Kamarck

    Capable champions: Guiding coalition

    Systems thinking: Learning teams

    Communication systems: Multichannel

    Accountable culture: Cut costs 25% in 1 year

    This page titled 16.3: Fourteen Teaching Cases That Illustrate the Organizational Capacity for Change Framework was last modified on Tue, 02 Mar 2021 19:04:18 GMT and is shared under a CC BY-NC-SA 3.0 license and was authored, remixed, and/or curated by Anonymous.

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