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Learning Outcomes

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    The content, assignments, and assessments for Human Resources Management are aligned to the following learning outcomes.For a complete list of topics covered in the course, see the Detailed Learning Outcomes.

    Module 1: The Role of Human Resources

    Discuss the importance and the role of human resources management

    • Explain the concept of human resource management
    • Describe the functions of human resource management

    Module 2: Human Resource Strategy and Planning

    Discuss strategy in human resources management, and how to create a human resources plan

    • Discuss the foundations of human resource management
    • Discuss the strategic management process
    • Discuss human resource strategic planning

    Module 3: Human Capital Trends

    Discuss people analytics and human capital trends

    • Explain the concept of people analytics
    • Identify the use of people analytics in strategy
    • Discuss human capital trends

    Module 4: Diversity in the Workplace

    Identify the laws relevant to avoiding discrimination in human resources management and discuss how to develop and support a diverse workforce

    • Summarize the legislation regarding employment discrimination
    • Discuss EEO (Equal Employment Opportunity) compliance best practices and enforcement
    • Discuss the benefits & challenges of a diverse workforce
    • Discuss how to promote diversity within your organization
    • Highlight current diversity-related trends

    Module 5: Workforce Planning

    Describe the processes of job analysis, job design, and employment forecasting and discuss their importance in workforce planning

    • Describe the steps in the workforce planning process
    • Describe the job analysis process
    • Explain the purpose and elements of job descriptions
    • Discuss job design techniques and impacts

    Module 6: Recruitment and Selection

    Assess various recruitment and selection strategies, processes, and laws

    • Discuss the recruitment process
    • Discuss recruiting sources
    • Discuss how to avoid discrimination in the recruiting process
    • Discuss the selection process

    Module 7: Onboarding, Training, and Developing Employees

    Assess various onboarding, employee training & development and career management strategies

    • Explain the value of onboarding
    • Explain how to design, conduct, and evaluate employee training
    • Explain how to develop employees

    Module 8: Compensation and Benefits

    Discuss various compensation and benefits plans and their effectiveness

    • Discuss the laws regulating compensation
    • Discuss various types of compensation
    • Discuss benefits and benefit trends

    Module 9: Performance Management and Appraisal

    Evaluate various methods of performance management and employee appraisal

    • Discuss the purpose of performance management
    • Discuss the appraisal process
    • Discuss ways to improve appraisal effectiveness

    Module 10: Building Positive Employee Relations

    Discuss strategies and methods to build and maintain positive employees relations

    • Describe employee engagement
    • Identify conflicts that affect work relationships

    Module 11: Employee Termination

    Discuss legal and social ramifications of employee termination, as well as those of downsizing an organization

    • Discuss the impact of downsizing on the organization and employees
    • Identify the legal and social effects of terminating an employee

    Module 12: Employee Rights and Responsibilities

    Discuss the rights and responsibilities of employees and their employers

    • Discuss laws relating to employee rights
    • Discuss the employee-employer contractual relationship
    • Discuss disciplinary factors and guidelines

    Module 13: Union-Management Relations

    Differentiate between union and non-union organizations, and discuss the importance of union–management relations

    • Explain why and how workers join unions
    • Describe the laws that impact union and management relations
    • Discuss the changing role and relevance of unions

    Module 14: Safety, Health, and Risk Management

    Identify the laws and challenges around safety, health, and risk management

    • Describe the legal obligations for workplace safety and health
    • Describe the Occupational Safety and Health Administration’s (OSHA’s) inspection & enforcement process
    • Explain how to improve workplace safety
    • Discuss human resource management risk management

    Module 15: Corporate Social Responsibility

    Discuss the importance and legal ramifications of ethics, social responsibility, and sustainability in the modern business environment

    • Explain the concept and business relevance of ethics
    • Explain the concept and business relevance of sustainability
    • Explain the concept and business relevance of corporate social responsibility

    Module 16: Managing Global Human Resources

    Discuss the opportunities and challenges of managing human resources in the global business environment

    • Identify the benefits of a geographically dispersed workforce
    • Describe ways to engage a global team

    Module 17: Managing Human Resources in Small & Entrepreneurial Businesses

    Identify the unique challenges and processes of managing human resources in small and entrepreneurial businesses

    • Discuss how to determine resource requirements
    • Summarize employment laws relevant to small businesses
    • Identify essential HR-related forms and publications and related resources
    • Discuss how to hire for a start-up culture and environment

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