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16.2: Course Contents at a Glance

  • Page ID
    46047
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    The following list shows a summary of the topics covered in this course. To see all of the course pages, visit the Table of Contents.

    Module 1: Communicating in Business

    • Effective Communication in Business
    • Methods of Communication
    • Ethics in Business Communication
    • Staying Connected

    Module 2: Writing in Business

    • Writing the Right Message
    • Word Choice and Tone
    • The Three-Part Writing Process
    • Word Processing Software

    Module 3: Written Communication

    • Changing Communication Channels
    • Internal Emails and Memos
    • Other Internal Communications
    • External Communication
    • Using the Right Communication Channel

    Module 4: Research

    • Conducting Research
    • Internal Data
    • Finding Secondary Sources
    • Source Analysis
    • Writing Ethically

    Module 5: Visual Media

    • Media and Your Message
    • Images
    • Charts, Diagrams, and Graphic Organizers
    • Contemporary Visual Aids
    • Accessible Visual Aids
    • Using Visuals

    Module 6: Reports

    • Business Reports
    • Informal Reports
    • Formal Reports

    Module 7: Public Speaking

    • Effective Public Speaking
    • Delivery Techniques
    • Audience Engagement
    • Speech Tips and Techniques

    Module 8: Developing and Delivering Business Presentations

    • Visual Aids
    • Using Microsoft PowerPoint
    • Using Google Slides
    • Making a Presentation for a Meeting

    Module 9: Communicating Through Technology

    • Communication Tools
    • Scheduling a Meeting
    • Scheduling Remote Meetings
    • Audio Conferences
    • Video Conferences
    • Web Sharing

    Module 10: Social Media

    • Common Social Media Platforms
    • Additional Social Media Platforms
    • Selling Your Products
    • Building Your Brand

    Module 11: Communicating Different Messages

    • Informative Business Messages
    • Team-Focused Messages
    • Professional Criticism
    • Responding to Criticism

    Module 12: Collaboration In And Across Teams

    • Team Communication in the Workplace
    • Collaborative Projects
    • Workplace Etiquette

    Module 13: Social Diversity in the Workplace

    • Diversity in the Workplace
    • Intercultural Communication
    • Working across Genders
    • Working across Abilities
    • Working across Generations
    • Combating Bias

    Module 14: Finding a Job

    • Professional Skill Building
    • Networking
    • Résumés and Cover Letters
    • Interviewing

    Module 15: Recruiting and Selecting New Employees

    • Finding Qualified Job Applicants
    • Interviewing
    • Selecting a Candidate
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