Case study questions
- What do you think about the methods ao.com used to test their UX? What other methods could they have used?
- What elements would you have included in the new improved UX design of ao.com?
- Why do you think UX research helped increase sales and improve customer engagement for ao.com?
- What are the six qualities that make up a good user experience?
- Are there any mobile specific issues that UX designers should keep in mind? What growing trend should UX designers keep in mind when designing any user experience?
- Explain why testing is so important with UX?
www.smashingmagazine.com – Smashing Magazine posts regular, in-depth articles and research focused on UX, technology and web design.
http://www.lukew.com - The blog of Luke Wroblewski, one of the world’s foremost UX experts. It’s filled with research and practical advice for working UX practitioners. [Accessed 30 October 2017]
http://ww.sitepoint.com/11-free-ux-e...h-reading-2016 - a list of books on UX that are free and well worth reading. [Accessed 30 October 2017]