13: Managing Groups and Teams
- Page ID
- 24382
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\(\newcommand{\avec}{\mathbf a}\) \(\newcommand{\bvec}{\mathbf b}\) \(\newcommand{\cvec}{\mathbf c}\) \(\newcommand{\dvec}{\mathbf d}\) \(\newcommand{\dtil}{\widetilde{\mathbf d}}\) \(\newcommand{\evec}{\mathbf e}\) \(\newcommand{\fvec}{\mathbf f}\) \(\newcommand{\nvec}{\mathbf n}\) \(\newcommand{\pvec}{\mathbf p}\) \(\newcommand{\qvec}{\mathbf q}\) \(\newcommand{\svec}{\mathbf s}\) \(\newcommand{\tvec}{\mathbf t}\) \(\newcommand{\uvec}{\mathbf u}\) \(\newcommand{\vvec}{\mathbf v}\) \(\newcommand{\wvec}{\mathbf w}\) \(\newcommand{\xvec}{\mathbf x}\) \(\newcommand{\yvec}{\mathbf y}\) \(\newcommand{\zvec}{\mathbf z}\) \(\newcommand{\rvec}{\mathbf r}\) \(\newcommand{\mvec}{\mathbf m}\) \(\newcommand{\zerovec}{\mathbf 0}\) \(\newcommand{\onevec}{\mathbf 1}\) \(\newcommand{\real}{\mathbb R}\) \(\newcommand{\twovec}[2]{\left[\begin{array}{r}#1 \\ #2 \end{array}\right]}\) \(\newcommand{\ctwovec}[2]{\left[\begin{array}{c}#1 \\ #2 \end{array}\right]}\) \(\newcommand{\threevec}[3]{\left[\begin{array}{r}#1 \\ #2 \\ #3 \end{array}\right]}\) \(\newcommand{\cthreevec}[3]{\left[\begin{array}{c}#1 \\ #2 \\ #3 \end{array}\right]}\) \(\newcommand{\fourvec}[4]{\left[\begin{array}{r}#1 \\ #2 \\ #3 \\ #4 \end{array}\right]}\) \(\newcommand{\cfourvec}[4]{\left[\begin{array}{c}#1 \\ #2 \\ #3 \\ #4 \end{array}\right]}\) \(\newcommand{\fivevec}[5]{\left[\begin{array}{r}#1 \\ #2 \\ #3 \\ #4 \\ #5 \\ \end{array}\right]}\) \(\newcommand{\cfivevec}[5]{\left[\begin{array}{c}#1 \\ #2 \\ #3 \\ #4 \\ #5 \\ \end{array}\right]}\) \(\newcommand{\mattwo}[4]{\left[\begin{array}{rr}#1 \amp #2 \\ #3 \amp #4 \\ \end{array}\right]}\) \(\newcommand{\laspan}[1]{\text{Span}\{#1\}}\) \(\newcommand{\bcal}{\cal B}\) \(\newcommand{\ccal}{\cal C}\) \(\newcommand{\scal}{\cal S}\) \(\newcommand{\wcal}{\cal W}\) \(\newcommand{\ecal}{\cal E}\) \(\newcommand{\coords}[2]{\left\{#1\right\}_{#2}}\) \(\newcommand{\gray}[1]{\color{gray}{#1}}\) \(\newcommand{\lgray}[1]{\color{lightgray}{#1}}\) \(\newcommand{\rank}{\operatorname{rank}}\) \(\newcommand{\row}{\text{Row}}\) \(\newcommand{\col}{\text{Col}}\) \(\renewcommand{\row}{\text{Row}}\) \(\newcommand{\nul}{\text{Nul}}\) \(\newcommand{\var}{\text{Var}}\) \(\newcommand{\corr}{\text{corr}}\) \(\newcommand{\len}[1]{\left|#1\right|}\) \(\newcommand{\bbar}{\overline{\bvec}}\) \(\newcommand{\bhat}{\widehat{\bvec}}\) \(\newcommand{\bperp}{\bvec^\perp}\) \(\newcommand{\xhat}{\widehat{\xvec}}\) \(\newcommand{\vhat}{\widehat{\vvec}}\) \(\newcommand{\uhat}{\widehat{\uvec}}\) \(\newcommand{\what}{\widehat{\wvec}}\) \(\newcommand{\Sighat}{\widehat{\Sigma}}\) \(\newcommand{\lt}{<}\) \(\newcommand{\gt}{>}\) \(\newcommand{\amp}{&}\) \(\definecolor{fillinmathshade}{gray}{0.9}\)Reading this chapter will help you do the following:
- Recognize and understand group dynamics and development.
- Understand the difference between groups and teams.
- Understand how to organize effective teams.
- Recognize and address common barriers to team effectiveness.
- Build and maintain cohesive teams.
- 13.1: Managing Groups and Teams
- This page emphasizes the significance of understanding group dynamics and differentiates between groups and teams. It underscores essential skills for effective team organization and identifies barriers to teamwork. The chapter integrates team management within the planning-organizing-leading-controlling (P-O-L-C) framework, essential for managers, and illustrates the roles of teams in diverse contexts, highlighting the necessity for both membership and leadership skills in effective management.
- 13.2: Case in Point: General Electric Allows Teamwork to Take Flight
- This page discusses Robert Henderson's leadership in establishing a GE factory in Durham, North Carolina, focused on producing the largest commercial jet engine. He prioritized teamwork, employee empowerment, and skilled labor while adopting practices from high-autonomy factories. By minimizing supervision, he cultivated pride and accountability among workers, leading to enhanced productivity and morale.
- 13.3: Group Dynamics
- This page discusses group dynamics, emphasizing models like Punctuated Equilibrium and the Forming-Storming-Norming-Performing-Adjourning Model. It highlights how group cohesion and social loafing affect performance, while collective efficacy fosters productivity. Understanding these dynamics helps leaders manage conflicts, enhance teamwork, and navigate periods of significant change.
- 13.4: Understanding Team Design Characteristics
- This page highlights the significance of effective teams in organizations, emphasizing collaboration and diverse skills for achieving common goals. It discusses task interdependence and various team roles that impact performance. Different types of teams, including self-managed and virtual teams, face unique challenges yet can improve productivity through effective design and composition. Diversity within teams fosters creativity and prevents groupthink.
- 13.5: Organizing Effective Teams
- This page highlights the significance of defining team norms, roles, and expectations to boost performance. It stresses the need for clear team contracts to mitigate problems like social loafing and groupthink. Effective meetings require thorough preparation, structured management, and diligent follow-up. Essential components of team contracts encompass shared values, roles, decision-making, communication, and performance metrics.
- 13.6: Barriers to Effective Teams
- This page identifies barriers to effective team performance, including task initiation challenges, dominant personalities, underperformance, and conflict mismanagement. It suggests strategies to overcome these issues, such as clarifying goals, ensuring balanced participation, delivering fair evaluations, and facilitating private conflict discussions.
- 13.7: Developing Your Team Skills
- This page emphasizes strategies for building a cohesive team, highlighting the importance of aligning members with organizational goals, involving them in goal-setting, and defining clear roles. Proximity, praise, respect, and diversity are key to fostering a positive atmosphere. Establishing common rituals can strengthen group identity, but it's essential to balance cohesion with performance norms to ensure productivity isn't compromised by celebrations.