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8: Performance Appraisal and Rewards

Last updated

Mar 2, 2021
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- 7.10: Critical Thinking Case
- 8.1: Performance Appraisal Systems

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Screen Shot 2020-02-17 at 4.48.31 PM.png — **Exhibit 8.1** (Credit: home thods/ flickr/ Attribution 2.0 Generic (CC BY 2.0))

Learning Outcomes

After reading this chapter, you should be able to answer these questions:

How do organizations effectively use performance appraisals to improve individual job performance, and what are the limitations inherent in the use of various appraisal systems?
What practices are used in the performance appraisal process?
How do managers give effective feedback to subordinates?
How do organizations choose the best appraisal system for their organization?
How do managers and organizations use incentives and rewards effectively to secure the best possible performance from employees?

8.1: Performance Appraisal Systems
Performance appraisals are one of the most important and often one of the most mishandled aspects of management. Typically, we think of performance appraisals as involving a boss evaluating a subordinate. However, performance appraisals increasingly involve subordinates appraising bosses through a feedback process known as 360 feedback, customers appraising providers, and peers evaluating coworkers.
8.2: Techniques of Performance Appraisal
8.3: Feedback
8.4: Reward Systems in Organizations
8.5: Individual and Group Incentive Plans
8.6: Glossary
8.7: Summary of Learning Outcomes
8.8: Chapter Review Questions
8.9: Management Skills Application Exercises
8.10: Managerial Decision Exercises
8.11: Critical Thinking Case

Learning Outcomes

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