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Business LibreTexts

3.5: Summary

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    • Cultural intelligence is the ability to adapt successfully to unfamiliar cultural settings.
    • There are three elements to cultural intelligence: metacognition and cognition, motivation, and behavior.
    • Cultural intelligence can be expressed as the ABCs of CI: acquire (knowledge), build (strategic thinking), contemplate (motivation), and do (behavior).
    • Cultural intelligence is more comprehensive than emotional and social intelligences.
    • People who have high emotional and social intelligences do not necessarily have high cultural intelligence.
    • CI is more than knowledge-gathering; it does not speak to one specific culture.
    • Your journey into cultural intelligence can be seen as entering a labyrinth. Labyrinths serve as metaphors for personal journeys that lead to transformation and change.
    • Practicing and applying cultural intelligence principles enables you to learn more about yourself and your relationship to the world.