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6: Management and Leadership in Today's Organizations

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    Learning Objectives

    After reading this chapter, you should be able to answer these questions:

    1. What is the role of management?
    2. What are the four types of planning?
    3. What are the primary functions of managers in organizing activities?
    4. How do leadership styles influence a corporate culture?
    5. How do organizations control activities?
    6. What roles do managers take on in different organizational settings?
    7. What set of managerial skills is necessary for managerial success?
    8. What trends will affect management in the future?

    • 6.0: Introduction
      This page details Jalem Getz's entrepreneurial journey as the founder of BuyCostumes.com and Wantable, Inc., showcasing his successful transition from physical to online retail while overcoming inventory and management challenges. His leadership led BuyCostumes.com to multimillion-dollar success before he launched Wantable, which also thrived. Additionally, the text discusses the importance of effective management and various leadership styles in guiding organizations.
    • 6.1: The Role of Management
      This page discusses management as a process that involves guiding resources through planning, organizing, leading, and controlling to achieve organizational goals. It emphasizes the need for flexibility in responding to changes and the importance of being both efficient and effective. Examples from Delta and Skechers are provided to illustrate how these management functions contribute to overall organizational success.
    • 6.2: Planning
      This page outlines effective planning in organizations, highlighting four types: strategic, tactical, operational, and contingency. Each type serves distinct management levels and addresses various uncertainties. The page also mentions strategic adjustments by companies like J.Crew, Autodesk, and Boeing, demonstrating how operational planning and responsive strategies lead to improved sales and profits. J.
    • 6.3: Organizing
      This page highlights the essential role of managers in organizing activities within a firm, focusing on the coordination and allocation of resources. It outlines the three levels of management: top management, which sets strategic plans; middle management, which implements these plans; and supervisory management, which handles daily operations and employee motivation. The collaboration of these management levels promotes efficiency and communication within the organization.
    • 6.4: Leading, Guiding, and Motivating Others
      This page explores the impact of various leadership styles on corporate culture, highlighting autocratic, participative, democratic, consensual, consultative, and free-rein approaches. Successful leaders, such as A.G. Lafley and Meg Whitman, utilize different power dynamics to inspire their teams. Employee empowerment and ethical leadership are emphasized as vital components, fostering innovation and accountability.
    • 6.5: Controlling
      This page describes a cyclical control process with five stages to monitor goal progress, emphasizing performance standards for measuring outcomes. Feedback systems are essential for identifying performance gaps, illustrated by Toyota's assembly line where workers ensure quality. Controlling is fundamental for assessing planning, organizing, and leading effectiveness, directing employee behavior, and coordinating activities toward achieving organizational goals.
    • 6.6: Managerial Roles
      This page discusses the various roles of managers in organizations, which include informational, interpersonal, and decisional roles. It explains the decision-making process, highlighting the distinction between programmed and nonprogrammed decisions. The process consists of five steps: recognizing issues, gathering information, selecting alternatives, implementing plans, and obtaining feedback.
    • 6.7: Managerial Skills
      This page outlines the essential skills for successful management, categorized into technical, human relations, and conceptual skills. Technical skills are important for supervisory managers and involve specialized knowledge. Human relations skills emphasize interpersonal abilities for effective communication and motivation. Conceptual skills are critical for higher-level managers to understand the organization comprehensively and make strategic decisions.
    • 6.8: Trends in Management and Leadership
      This page highlights future management trends, emphasizing crisis management, global skills, and the role of information technology in decision-making. Organizations must prepare for unexpected crises with contingency plans. Data analytics enhances efficiency but can distract from long-term goals. Effective crisis leadership emphasizes transparency and communication.

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