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Business LibreTexts

6: You Need Quality Resources as Well as Quantity

  • Page ID
    23062
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    Not all resources of a given type are identical: Customers differ in size and profitability, staff differ in experience, and so on. This chapter will show you the following:

    • how to assess the quality of your resources
    • how resources bring with them potential access to others
    • how you can improve resource quality
    • how to upgrade the quality of an entire strategic architecture