BMT 2660: Conflict Management (Perry, 2021)
- Page ID
- 72169
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- Front Matter
- 1: Analyze the causes and types of conflict
- 2: Examine how conflict impacts organizational outcomes
- 3: Describe how to apply emotional intelligence in the workplace to increase productivity.
- 4: Apply conflict management techniques to develop effective workplace relationships
- 5: Utilize negotiation strategies to resolve conflict.
- 6: Implications for Leaders and Managers Resolving Conflict
- Back Matter