BMT 1550: Supervision (Perry, 2021)
- Page ID
- 74553
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This texts addresses the supervisory function of the first-line supervisor. Emphasis on decision making and problem solving using case studies and role playing.
- Front Matter
- Course Learning Outcome #1: Compare and contrast the contributions of management theory
- Course Learning Outcome #2: Explain the role of the modern supervisor in relation to upper management, unions and governmental regulations.
- Course Learning Objective #3: Evaluate the various communication techniques (phone, fax, e-mail, mail, face to face, etc.) used in business organizations and when, where and why they are appropriate.
- Course Learning Objective #4: Identify the major decision making techniques and their formats.
- Course Learning Objective #5: Analyze strategies for resolving conflict among employees.
- Course Learning Outcome #6: Explain “change management” and how it affects productivity.
- Course Learning Outcome #7: Analyze the fundamentals of the control process.
- Back Matter