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11: Communication

Last updated

Apr 16, 2021
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- 10.12: Critical Thinking Case
- 11.1: Section 1-

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Screen Shot 2020-02-18 at 8.21.26 PM.png — **Exhibit 11.1** (Credit: UC Davis College of Engineering/ flickr/ Attribution 2.0 Generic (CC BY 2.0))

Learning Outcomes

After reading this chapter, you should be able to answer these questions:

Understand and describe the communication process.
Know the types of communications that occur in organizations.
Understand how power, status, purpose, and interpersonal skills affect communications in organizations.
Describe how corporate reputations are defined by how an organization communicates to all of its stakeholders.
Know why talking, listening, reading, and writing are vital to managing effectively.

Learning Outcomes

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