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Describe how the basic perceptual process works. Why should managers understand this process?
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How can variations in social perception affect everyday work behavior? Provide an example to illustrate.
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What can managers do to reduce the incidences of stereotyping in the workplace?
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How does the attributional process work? Provide an example to show why this process is so important in understanding organizational behavior.
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How do attributional biases work? What can managers do to reduce such biases?
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What are the differences between job involvement, organizational commitment, and job satisfaction? Are all three influenced by the same factors?
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What are the major reasons for job satisfaction? What are the primary consequences of dissatisfaction?
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Explain.