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3.5.17: Short Informative Messages

  • Page ID
    61937
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    Learning Objectives
    • Write a short informative message.

    Short, informative messages can take a variety of forms. For example, a quick communication to a teammate can utilize IM technology and provide a vehicle for a quick response. These messages tend to be more conversational in structure and resemble a chat more than an email or other document (Figure 1).

    Screenshot of an online chat conversation between two coworkers discussing an upcoming event. Coworker 1: Hey were you able to get a count of who's available to come to the summit next month? Coworker 2: Yep! Everyone'es answered the Google form I sent out. Here's the results (file is shared). Coworker 1: Perfect! Oh good! It looks like most people can come. Thanks so much for getting this info! Coworker 2: No problem! Always happy to help. The next party planning meeting is on Thursday, right? Coworker 1: Yep! See you then!
    Figure 1. A chat conversation between two coworkers discussing attendance of a future summit.

    Another form of a short informative message could be a Twitter message, or tweet. Tweets are better for communicating with larger audiences, possibly external as well; in fact, one of the primary uses of Twitter (by companies) is advertising and promoting their brands. (We discussed Twitter in more depth in Module 10: Social Media.)

    If the situation requires a more formal approach for your message, sending an email is usually more appropriate. In this example, the communication is being sent to a company executive from a subordinate.

    To: Dave McCann

    CC:

    Subject: Change Of Plans (the customer wants to meet before lunch tomorrow)

    From: Jon Parks

    Good morning Dave,

    Our contact just sent me a message requesting that we meet in their lobby at 11:00 am instead of meeting for lunch at 12. Will that work for your schedule?

    Thank you,

    Jon

    Jon Parks

    Senior Account Manager

    Code Software

    PRACTICE QUESTIONS

    Contributors and Attributions

    CC licensed content, Original
    • Short Informative Messages. Authored by: Robert Danielson. Provided by: Lumen Learning. License: CC BY: Attribution

    3.5.17: Short Informative Messages is shared under a not declared license and was authored, remixed, and/or curated by LibreTexts.

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