11: Making Decisions

11.1: Decision-Making Culture: The Case of Google
11.2: Understanding Decision Making
Decision making refers to making choices among alternative courses of action—which may also include inaction. While it can be argued that management is decision making, half of the decisions made by managers within organizations ultimately fail. Therefore, increasing effectiveness in decision making is an important part of maximizing your effectiveness at work. This chapter will help you understand how to make decisions alone or in a group while avoiding common decision-making pitfalls.
11.3: Faulty Decision Making
11.4: Decision Making in Groups
11.5: The Role of Ethics and National Culture
11.6: Empowered Decision Making: The Case of Ingar Skaug
11.7: Conclusion
11.8: Exercises