Skip to main content
Business LibreTexts

Appendix D: OCC Benchmarking

  • Page ID
    23402
    • vendetta-157703_960_720.png
    • Contributed by No Attribution by request
    • Anonymous by request

    Table 15.1 Mean Values for Hierarchical Subgroups Within SBUs

    OCC dimension Senior executives Midmanagers Frontline workers
    1. Trustworthy leadership 29.2 27.9 26.4
    2. Trusting followers 25.6 25.0 24.7
    3. Capable champions 27.8 26.7 26.0
    4. Involved midmanagement 27.6 27.0 25.8
    5. Systems thinking 27.1 26.2 25.6
    6. Communications systems 25.8 24.2 22.6
    7. Accountable culture 26.8 26.2 26.5
    8. Innovative culture 27.0 26.0 25.0
    Overall organization
    Aggregate scores: 216.8 209.2 202.6

    Source: These data represent the descriptive statistics on organizational capacity for change across the eight dimensions for 5,124 employees assessing their organizational capacity for change within 205 strategic business units for firms operating in North America, Europe, and Asia during 1999 to 2006.