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- https://biz.libretexts.org/Workbench/MGT_1010/12%3A_Book-_Principles_of_Management_(OpenStax)/12.13%3A_Leadership/12.13.11%3A_SummaryIn addition, the nature of the situation—contextual demands and characteristics of the follower—dictates the type of leadership that is likely to be effective. In a piece written for Applied Leadershi...In addition, the nature of the situation—contextual demands and characteristics of the follower—dictates the type of leadership that is likely to be effective. In a piece written for Applied Leadership, Bolea writes, “It’s about front line employees getting the wrong messages from the most senior levels of the company.” He contends that the mindset within United put procedures above context in the minds of the employees.
- https://biz.libretexts.org/Courses/Concordia_University_Chicago/Principles_of_Management/03%3A_Leadership/3.12%3A_SummaryIn addition, the nature of the situation—contextual demands and characteristics of the follower—dictates the type of leadership that is likely to be effective. William Taylor (2017), in a commentary i...In addition, the nature of the situation—contextual demands and characteristics of the follower—dictates the type of leadership that is likely to be effective. William Taylor (2017), in a commentary in Fortune, attributes United’s “re-accommodation” disaster as the product of company policy, airport security procedures, pilot protocols, and the “wisdom of crowds.” At each step, the gate agent, pilot, airport security, and the passengers themselves could have intervened but didn’t.
- https://biz.libretexts.org/Courses/Western_Technical_College/Managing_People_(Gehrett)/01%3A_Module_1_-_Management_and_Leadership/1.03%3A_Leadership/1.3.11%3A_SummaryIn addition, the nature of the situation—contextual demands and characteristics of the follower—dictates the type of leadership that is likely to be effective. In a piece written for Applied Leadershi...In addition, the nature of the situation—contextual demands and characteristics of the follower—dictates the type of leadership that is likely to be effective. In a piece written for Applied Leadership, Bolea writes, “It’s about front line employees getting the wrong messages from the most senior levels of the company.” He contends that the mindset within United put procedures above context in the minds of the employees.
