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- https://biz.libretexts.org/Bookshelves/Business/Business_English_and_Communication/Business_Communication_Skills_for_Managers_(Lumen)/08%3A_Developing_and_Delivering_Business_PresentationsCreate a presentation using slides and other visual aids
- https://biz.libretexts.org/Bookshelves/Business/Business_English_and_Communication/Business_Communication_Skills_for_Managers_(Lumen)/04%3A_ResearchUse traditional and online tools and methods to find, evaluate, and process information
- https://biz.libretexts.org/Bookshelves/Business/Business_English_and_Communication/Business_Communication_Skills_for_Managers_(Lumen)/07%3A_Public_SpeakingIdentify key principles in public speaking for business
- https://biz.libretexts.org/Bookshelves/Business/Business_English_and_Communication/Business_Communication_Skills_for_Managers_(Lumen)/10%3A_Social_Media/10.12%3A_Putting_It_Together-_Social_MediaIn this module, we explored how social media is a relatively inexpensive and efficient way to express your organization’s communications. Social media is used to accomplish each of the following: The ...In this module, we explored how social media is a relatively inexpensive and efficient way to express your organization’s communications. Social media is used to accomplish each of the following: The top tier of social media consists of Facebook, Instagram, Twitter, and YouTube; these are the most diverse platforms with the most widespread use. All of this is on YouTube and integrated with RTOWN’s website, RTOWN’S Facebook page and other RTOWN media. Putting It Together: Social Media.
- https://biz.libretexts.org/Bookshelves/Business/Business_English_and_Communication/Business_Communication_Skills_for_Managers_(Lumen)/10%3A_Social_Media/10.17%3A_TwitterCheck out this article from Lifewire, Retweet With a Comment on Twitter, which encourages manual retweeting, as doing so allows you to add your own content and voice while passing along the material o...Check out this article from Lifewire, Retweet With a Comment on Twitter, which encourages manual retweeting, as doing so allows you to add your own content and voice while passing along the material of the original tweet.
- https://biz.libretexts.org/Bookshelves/Business/Business_English_and_Communication/Business_Communication_Skills_for_Managers_(Lumen)/03%3A_Written_Communication/3.16%3A_Internal_Business_CommunicationSince the use of these channels varies by company and even by department, it is crucial to be aware of etiquette when using any of these methods of communication. However, text messages, instant messa...Since the use of these channels varies by company and even by department, it is crucial to be aware of etiquette when using any of these methods of communication. However, text messages, instant messages, and social networking are considered informal methods of communication and are best used to communicate less-formal information, such as a the change in a meeting time if schedules have been adjusted during a factory tour.
- https://biz.libretexts.org/Bookshelves/Business/Business_English_and_Communication/Business_Communication_Skills_for_Managers_(Lumen)/03%3A_Written_Communication/3.06%3A_Customer_EmailsThe major problem with this indirect email structure is that it can be perceived by the customer to be insincere, unethical, and a “run around.” Many people prefer to get the bad news directly and not...The major problem with this indirect email structure is that it can be perceived by the customer to be insincere, unethical, and a “run around.” Many people prefer to get the bad news directly and not feel as if they are being misled or manipulated. We thank you for your feature suggestion, and we are sorry that we will not be able to consider your suggestion for the next release as we simply do not have the staff to implement such a feature.
- https://biz.libretexts.org/Bookshelves/Business/Business_English_and_Communication/Business_Communication_Skills_for_Managers_(Lumen)/10%3A_Social_Media/10.20%3A_LinkedInBy looking at the networks of your connections—and by letting the algorithm work for you—you expand your own network, connecting with people who might give you a job, fill a job opening you have, or b...By looking at the networks of your connections—and by letting the algorithm work for you—you expand your own network, connecting with people who might give you a job, fill a job opening you have, or become a client or customer. Some job postings will have an Apply button, which will typically direct you to the company’s site to apply; others will have a LinkedIn Easy-Apply button, which will use the information you’ve provided in your LinkedIn account to let you apply in about 5 seconds.
- https://biz.libretexts.org/Bookshelves/Business/Business_English_and_Communication/Business_Communication_Skills_for_Managers_(Lumen)/10%3A_Social_Media/10.15%3A_FacebookAs is the case with all social media, Facebook primarily serves to connect people, which makes social media platforms ideal places for companies to connect with their customers in a way that feels per...As is the case with all social media, Facebook primarily serves to connect people, which makes social media platforms ideal places for companies to connect with their customers in a way that feels personal. One of Facebook’s greatest tools is its ability to share posts from other social media sites: you can share YouTube videos, you can set up your Instagram account so your posts are automatically cross-posted to Facebook, and you can link to any other site on the internet.
- https://biz.libretexts.org/Bookshelves/Business/Business_English_and_Communication/Business_Communication_Skills_for_Managers_(Lumen)/03%3A_Written_Communication/3.02%3A_Instant_Messaging_and_TextWe are now commonly contacted by our mobile phone carrier to be informed that a bill is due, our bank to let us know that an account is overdrawn, or a pharmacy sends us a reminder to pick up a prescr...We are now commonly contacted by our mobile phone carrier to be informed that a bill is due, our bank to let us know that an account is overdrawn, or a pharmacy sends us a reminder to pick up a prescription. The advantages of IM are that messages are sent and received instantly in real time and responses are organized in a “conversation” format that supports two-way communication.
- https://biz.libretexts.org/Bookshelves/Business/Business_English_and_Communication/Business_Communication_Skills_for_Managers_(Lumen)/03%3A_Written_Communication/3.18%3A_MemosMemos, like emails, also contain a “To” and “From,” a meaningful subject line, and states the reason for the communication immediately in the message. Subject: Make the subject line concise and accura...Memos, like emails, also contain a “To” and “From,” a meaningful subject line, and states the reason for the communication immediately in the message. Subject: Make the subject line concise and accurate, since that often determines where or how the memo will be filed and even if it will be read. (In some instances, this line will say “RE:” which is short for “Regarding”). The “cc” line can be placed in the heading, next to the heading, or at the bottom of the document.
