8.1: Introduction to Conflict Within Teams
What you’ll learn to do: describe common types and causes of conflict that arise within teams
Conflict has both positive and negative connotations in businesses. A moderate amount of controlled conflict can stimulate innovation and creativity. But too often, conflict is allowed to escalate because managers and team members don’t understand conflict-resolution techniques. Unresolved negative conflict can shut down even the highest-performing teams.
Contributors and Attributions
CC licensed content, Original
- Introduction to Conflict Within Teams. Authored by : John/Lynn Bruton and Lumen Learning. License : CC BY: Attribution