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13.21: Outcome- Measuring Marketing Communication Effectiveness

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  • What you’ll learn to do: explain common tools used to measure marketing communication effectiveness

    After all the creativity, work, blood, sweat, and tears that go into a successful marketing campaign, your work is not done until you have measured the campaign’s impact to learn where it succeeded and where it didn’t. Every campaign represents a significant investment of resources, so if you don’t take the time to learn from your campaign before moving on, you are losing a substantial part of that investment. Also, an effective campaign may contain tactics that you can use again—but you’ll want to know which ones worked. Think about it: every campaign you run can make you smarter!

    The specific things you’ll learn in this section include:

    • Discuss the importance of measuring marketing communication effectiveness
    • Identify key performance indicators (KPIs) that are useful for measuring the effectiveness of marketing communications

    Learning Activities

    • Reading: Measuring Marketing Communication Effectiveness
    • Self Check: Measuring Marketing Communication Effectiveness

    Contributors and Attributions

    CC licensed content, Original
    • Outcome: Measuring Marketing Communication Effectiveness. Provided by: Lumen Learning. License: CC BY: Attribution