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2.3: Learning Outcomes

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    The content, assignments, and assessments for Organizational Behavior/Human Relations are aligned to the following learning outcomes. For a complete list of topics covered in the course, see the Detailed Learning Outcomes. 

    Module 1: Introduction to Organizational Behavior

    Describe the field of organizational behavior and discuss its relevance to the workplace

    • Describe the general history of management theory and practice and frame how organizational behavior has developed from these into a discreet field.
    • Describe organizational behavior and differentiate between the three levels of influence
    • Describe contemporary issues and topics in organizational behavior

    Module 2: Social Diversity in the Workplace

    Discuss the impact that diversity of race, gender, ability, religion, and age has on the workplace

    • Describe the history of social progress in the workplace
    • Describe the complexity of diversity in the workplace
    • Describe how contemporary organizations both benefit and struggle with diversity oriented themes and topics

    Module 3: Ethics in Business

    Describe the methods of encouraging ethical behavior and the laws encouraging good corporate practices

    • Describe the history of business ethics as a topic in organizational behavior
    • Describe the methods to encourage ethical behavior in contemporary organizations

    Module 4: Individual Personalities and Behaviors

    Recognize the importance of recognizing and valuing individuals’ differences

    • Describe how individual personality and behavior impacts the typical contemporary work experience
    • Describe how the modern workplace can both homogenize/conform behavior, and encourage individuality and personal expression

    Module 5: Organizational Culture

    Discuss the impact organizational culture has on individuals and the workplace

    • Discuss the definition and levels of organizational culture
    • Describe the external factors associated with organizational culture
    • Describe the internal factors associated with organizational culture

    Module 6: Motivation in the Workplace

    Discuss theories of motivations and strategies to improve motivation in the workplace

    • Describe how “motivation” operates in organizational behavior
    • Describe various theories of motivation
    • Discuss impact of motivation in the workplace

    Module 7: Managing Stress and Emotions

    Explain the importance of managing stress and emotions in the workplace

    • Discuss stress and the consequences of stress in an organization
    • Describe how theories and concepts around work–life balance affect notions of workplace stress management

    Module 8: Communication in the Workplace

    Discuss appropriate methods and styles of communication in the workplace

    • Describe the key components of effective communication in contemporary organizational life
    • Discuss the importance of technology and various methods of communication available
    • Discuss the other issues in workplace communication

    Module 9: Group Dynamics

    Explain group dynamics within organizations

    • Explain and explore the tension between individual versus groups and group dynamics in organizational life.

    Module 10: Managing Groups and Teams

    Discuss strategies to manage groups and teams

    • Describe the relationship between general group and team management with various structures and techniques
    • Describe the study and theories of group and teamwork

    Module 11: Conflict and Negotiation

    Discuss strategies for managing conflict and negotiation in the workplace

    • Describe why conflict resolution, “crucial conversations,” and other higher stakes communication is necessary to study in organizations
    • Discuss the history of negotiating techniques within organizational behavior

    Module 12: Making Decisions

    Explain the process and techniques of individual and group decision-making

    • Describe the types of decisions made in different types of organizations
    • Describe the role of statistics, data analytics, data science and managerialism in contemporary decision-making

    Module 13: Leadership

    Recognize good and poor leadership and the varieties of leadership

    • Describe the history of leadership as a topic inside organizational behavior
    • Discuss the pros and cons of leadership styles and topics
    • Describe the history, context and utility of the distinction between leadership and management

    Module 14: Organizational Structure

    Identify common organizational structures and the advantages and disadvantages of each

    • Describe the various organizational structures and their history
    • Identify the best structures for different types of organizations

    Module 15: Organizational Change

    Discuss the impact organizational change has on individuals and the workplace

    • Discuss change management as it functions in organizational behavior
    • Discuss various ways change has succeeded and failed in contemporary examples and organizations
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