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11.1: Introduction to Professional Criticism

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  • What you’ll learn to do: Write a business message criticizing internal or external business situations.

    Critical messages are a different category of business messages, and there are different types of critical messages. How would you write a critical message to an outside company you are not associated with versus a critical message to a customer? How would you write a critical message to a subordinate or a colleague?

    Contributors and Attributions

    CC licensed content, Original
    • Introduction to Professional Criticism . Authored by: Robert Danielson. Provided by: Lumen Learning. License: CC BY: Attribution