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14.13: Introduction to Channels of Business Communication

  • Page ID
    47807
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    What you’ll learn to do: differentiate between typical channels of business communication

    The previous section looked at common barriers to communication. This section will identify different methods, or channels, of communication and how to tailor a message to its audience. What is the best way to tell your boss that you are leaving to work for a competitor? How would you communicate your concerns about a disappointing customer reaction to a rollout of a new product? Would you send a business memo to invite a coworker to join you for lunch? Effective communicators have mastered the skill of choosing the channel and style that is most appropriate for the message.

    Contributors and Attributions

    CC licensed content, Original
    • Introduction to Channels of Business Communication. Authored by: John/Lynn Bruton and Lumen Learning. License: CC BY: Attribution

    This page titled 14.13: Introduction to Channels of Business Communication is shared under a CC BY 4.0 license and was authored, remixed, and/or curated by Lumen Learning via source content that was edited to the style and standards of the LibreTexts platform; a detailed edit history is available upon request.