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13.9: References

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    108151
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    Berger, P. L., & Luckmann, T. (1966). The social construction of reality. Doubleday; and Searle, J. R. (1995). The construction of social reality. The Free Press.

    Boyle, M. (2015, October 28). Ahead of GOP debate, two ex-Disney workers displaced by H1B foreigners speak out for first time. Breitbart. http://www.breitbart.com/big-governm… for-first-time.

    Chen, B. X. (2013, January 9). One on one: John Legere, the hip new chief of T-Mobile USA. New York Times. https://bits.blogs.nytimes.com/2013/...-t-mobile-usa/.

    Chingel, B. (2018, August 19). How to beat email overload in 2018. CIPHER. https://www.ciphr.com/advice/email-overload/.

    Drucker, P. F. (1954). The practice of management. Harper & Row.

    Eccles, R. G. & Noria, N. (1992). Beyond the hype: Rediscovering the essence of management. The Harvard Business School Press.

    Felix, S. (2012, September). This is how Facebook is tracking your internet activity. Business Insider. https://www.businessinsider.com/this-is-how-facebook-is-tracking-your-internet-activity-2012-9.

    Gallo, A. (2012, February). Stop email overload. Harvard Business Review. https://hbr.org/2012/02/stop-email-overload-1.

    Jablin, F. M., & Putnam, L.L. (2005). The new handbook of organizational communication. Sage.

    Kotter, J. P. (1999, March). What effective general managers really do. Harvard Business Review, pp. 145–159.

    Kovach, S. (2014, June 27). T-Mobile employees speak out and call CEO’s recent rape comments “violent” and “traumatizing.” Business Insider. https://www.businessinsider.com/t-mo...comment-2014-6.

    Kramer, A., Guillory, J., & Hancock, J. (2014). Experimental evidence of massive-scale emotional contagion through social networks. PNAS (Proceedings of the National Academy of Sciences of the United States of America). www.pnas.org/content/111/24/8788.full.

    Lachapelle, T. (2018, July 28). T-Mobile’s argument for sprint deal is as loud as CEO John Legere’s style. The Seattle Times. https://www.seattletimes.com/business/t-mobiles-argument-for-sprint-deal-is-as-loud-as- ceo-john-legeres-style/.

    Larkin, T. J., & Larkin, S. (1994). Communicating change: Winning employee support for new business goals. McGraw-Hill.

    Lerman, R. (2018, April 29). T-Mobile’s loud, outspoken John Legere is not your typical CEO. The Seattle Times. https://www.seattletimes.com/business/technology/t-mobiles-loud-outspoken-john-legere-is-not-your-typical-ceo/.

    May, C. (2015, June 11). Sens. Dick Durbin (D-IL) and Jeff Sessions (R-AL) say that the Department of Labor has launched an investigation into alleged abuses of the H-1B guest worker program. Breitbart. http://www.breitbart.com/big-governm...o-h-1b-abus es/.

    McGregor, J. (2008, April 28). Bezos: how frugality drives innovation. BusinessWeek, pp. 64–66.

    Mintzberg, H. (1973). The nature of managerial work. Harper & Row.

    Mintzberg, H. (1990, March). The manager’s job: Folklore and fact. Harvard Business Review, pp. 166–167.

    Mintzberg, H. (2007). Mintzberg on management: Inside our strange world of organizations. Free Press.

    Nichols, R. G., & Stevens, L. (1957). Are you listening? McGraw-Hill.

    Pedicini, S. (2016, January 25). Tech workers file lawsuits against Disney over H-1B visas. Orlando Sentinel. http://www.orlandosentinel.com/busin...125-story.html.

    Peep, L. (2022). Unique value proposition: How to create a UVP (with 7 examples). ConversionXL. https://cxl.com/blog/value-proposition-examples-how-to-create/.

    Preston, J. (2015, June 4). Pink slips at Disney. But first, training foreign replacements. The New York Times. https://www.nytimes.com/2015/06/04/us/last-task-after-layoff-at-disne y-train-foreign-replacements.html.

    Preston, J. (2016). Email to Bryan Shannon. The New York Times.

    Quinn, R. E., Faerman, S.R., Thompson, M.P., McGrath, M.R., & Bright, D.S. (2015). Becoming a master manager (6th ed.). Wiley.

    Rankin, P. T. (1952). The measurement of the ability to understand spoken language (unpublished Ph.D. dissertation, University of Michigan, 1926). Dissertation Abstracts, 12(6), 847–848.

    Roettgers, J. (2018, June 29). T-Mobile CEO John Legere pokes fun at Verizon’s Go90 closure. Variety. https://variety.com/2018/digital/new...90-1202862397/.

    Seely, M. (2017, November 6). At the mercy of your inbox? How to cope with email overload. The Guardian. https://www.theguardian.com/small-bu...email-overload.

    Shannon, C., & Weaver, W. (1948). The mathematical theory of communication. University of Illinois Press.

    U.S. Citizenship and Immigration Services. (2016). Working in the United States. U.S. Citizenship and Immigration Services. https://www.uscis.gov/eir/visa-guide...b-requirements.

    Vargas, R. (2015, October 28). Exclusive: Former employees speak out about Disney's outsourcing of high-tech jobs. ABC 27. https://www.wtxl.com/news/exclusive-former-employees-speak-out-about-disney-s-outsourcing-of/article_24db73bc-fd32-556b-b793-982a63ba28b4.html.

    Werner, E. K. (1975). A study of communication time (M.S. thesis, University of Maryland, College Park).

    Wolvin, A. D., & Coakley, C. G. (1982). Listening. Wm. C. Brown and Co.

    Worthington, D.L., & Bodie, G.D. (2018). The sourcebook of listening research: Methodology and measures. Wiley.

    Yadav. S. (2006, August 25). Facebook—The complete biography. Mashable. https://mashable.com/archive/facebook-profile.

    Ziegler, B. (1994, October 13). Video conference calls change business. Wall Street Journal, pp. B1, B12.


    This page titled 13.9: References is shared under a CC BY 4.0 license and was authored, remixed, and/or curated by Karen Calendo.

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