12.10: References
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Capobianco, S., Davis, M. H., & Kraus, L. A. (2013). Managing conflict dynamics: A practical approach . Eckerd College Leadership Development Institute.
Earley, P. C., & Mosakowski, E. (2004). Cultural intelligence. Harvard Business Review , 82 (10), 139–146.
Gabarro, J. J. (1987). The dynamics of taking charge. Harvard Business School Press.
Gratton, L. & Erickson, T. (2007, November). Eight ways to build collaborative teams. Harvard Business Review. https://hbr.org/2007/11/eight-ways-to-build-collaborative-teams .
Hill, L. A. (1994, February 7). Exercising influence. Harvard Business Review.
Hill, L. A. (1995, March 5). Managing your team. Harvard Business Review.
Katzenbach, J. & Smith, D. (2003, March). The discipline of teams. Harvard Business Review. https://hbr.org/1993/03/the-discipline-of-teams-2 .
Lee, Y. T., & Liao, Y. (2015). Cultural competence: Why it matters and how you can acquire it. IESE Insight , 26 , 23–30.
Lencioni, P. M. (2010). The five dysfunctions of a team: A leadership fable . John Wiley & Sons.
Lorenzo, R., Voigt, N., Schetelig, K., Zawadzki, A., Welpe, I., & Brosi, P. (2017). The mix that matters: Innovation through diversity. The Boston Consulting Group , 26 .
Phillips K. W. (2014, October). How diversity makes us smarter. Scientific American , pp. 7–8.
Rock, D. & Grant, H. (2016, November 4). Why diverse teams are smarter. Harvard Business Review.
Tuckman, B.W. (1965). Developmental sequence in small groups. Psychological Bulletin, 65(6), 384–399.