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12.7: Developing Your Personal Communication Skills

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    Learning Objectives

    1. Learn how to improve your own listening habits.
    2. Learn how to handle personal communications in a career-friendly manner.
    3. Learn what communication freezers are and how to avoid them.

    Figure 12.20


    Communication can be formal or informal as seen here.

    US Army Africa – U.S. Africa Command C4ISR Senior Leaders Conference, Vicenza, Italy, February 2011 – CC BY 2.0.