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Appendix A: OCC Survey Instrument

  • Page ID
    23381
    • Anonymous
    • LibreTexts
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    Item # Question Almost never Sometimes Always
    Do the unit leader(s)
    01 protect the core values while encouraging change? 1 2 3 4 5 6 7 8 9 10
    02 consistently articulate an inspiring vision of the future? 1 2 3 4 5 6 7 8 9 10
    03 show courage in their support of change initiatives? 1 2 3 4 5 6 7 8 9 10
    04 demonstrate humility while fiercely pursuing the vision? 1 2 3 4 5 6 7 8 9 10
    Do we have an organizational culture that
    05 values innovation and change? 1 2 3 4 5 6 7 8 9 10
    06 attracts and retains creative people? 1 2 3 4 5 6 7 8 9 10
    07 provides resources to experiment with new ideas? 1 2 3 4 5 6 7 8 9 10
    08 allows people to take risks and occasionally fail? 1 2 3 4 5 6 7 8 9 10
    Does information flow effectively
    09 from executives to workers? 1 2 3 4 5 6 7 8 9 10
    10 in a timely fashion? 1 2 3 4 5 6 7 8 9 10
    11 across organizational units? 1 2 3 4 5 6 7 8 9 10
    12 from customers to the business unit? 1 2 3 4 5 6 7 8 9 10
    Do middle managers in this organizational unit
    13 effectively link top executives with frontline employees? 1 2 3 4 5 6 7 8 9 10
    14 show commitment to the organization’s well-being? 1 2 3 4 5 6 7 8 9 10
    15 balance change initiatives while getting work done? 1 2 3 4 5 6 7 8 9 10
    16 voice dissent constructively? 1 2 3 4 5 6 7 8 9 10
    Do frontline employees
    17 open themselves to consider change proposals? 1 2 3 4 5 6 7 8 9 10
    18 have opportunities to voice their concerns about change? 1 2 3 4 5 6 7 8 9 10
    19 generally know how change will help the business unit? 1 2 3 4 5 6 7 8 9 10
    20 generally view top management as trustworthy? 1 2 3 4 5 6 7 8 9 10
    Do employees throughout the organizational unit
    21 experience consequences for outcomes of their actions? 1 2 3 4 5 6 7 8 9 10
    22 meet deadlines and honor resource commitments? 1 2 3 4 5 6 7 8 9 10
    23 accept responsibility for getting work done? 1 2 3 4 5 6 7 8 9 10
    24 have clear roles for who has to do what? 1 2 3 4 5 6 7 8 9 10
    Do change champions recognize the
    25 interdependent systems implications of change? 1 2 3 4 5 6 7 8 9 10
    26 importance of institutionalizing change? 1 2 3 4 5 6 7 8 9 10
    27 need to realign incentives with desired changes? 1 2 3 4 5 6 7 8 9 10
    28 value of addressing causes rather than symptoms? 1 2 3 4 5 6 7 8 9 10
    Do we have change champion(s) who
    29 command the respect of the members in the unit? 1 2 3 4 5 6 7 8 9 10
    30 possess good interpersonal skills? 1 2 3 4 5 6 7 8 9 10
    31 are willing and able to challenge the status quo? 1 2 3 4 5 6 7 8 9 10
    32 have the will and creativity to bring about change? 1 2 3 4 5 6 7 8 9 10

    This page titled Appendix A: OCC Survey Instrument is shared under a CC BY-NC-SA 3.0 license and was authored, remixed, and/or curated by Anonymous.

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