11: Operations Management in Manufacturing and Service Industries Last updated Save as PDF Page ID3965 11.1: Operations Management in Manufacturing11.2: Facility Layouts11.3: Managing the Production Process in a Manufacturing Company11.4: Graphical Tools- PERT and Gantt Charts11.5: The Technology of Goods Production11.6: Operations Management for Service Providers11.7: Producing for Quality11.8: Cases and Problems