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Chapter 7: Communicating Good, Neutral and Negative Messages

  • Page ID
    83392
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    A lamp post with a sticker that reads "Good news is coming."
    Photo by Jon Tyson on Unsplash
    Learning Objectives

    In this section you will:

    • Learn how to send good and neutral messages.
    • Learn how to send news to multiple audiences.
    • Explore some strategies for breaking bad news.
    • Explore how to break bad news on social media.


    This page titled Chapter 7: Communicating Good, Neutral and Negative Messages is shared under a CC BY-NC 4.0 license and was authored, remixed, and/or curated by Arley Cruthers.

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