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    1996 Telecommunications Act1.7 Competing in a Free Market

    5PsIntroduction

    A

    Abbott2.4 Responsibilities to Stakeholders

    Abercrombie6.2 Planning

    Absolut3.8 The Impact of Multinational Corporations

    absolute advantage3.2 Why Nations Trade

    Accenture2.2 How Organizations Influence Ethical Conduct

    account payable16.3 Obtaining Short-Term Financing

    Accounting14.1 Accounting: More than Numbers

    Accounts receivable16.2 How Organizations Use Funds

    Ace Hardware4.4 Specialized Forms of Business Organization, 4.4 Specialized Forms of Business Organization

    acid-test (quick) ratio14.7 Analyzing Financial Statements

    acquisition4.6 Mergers and Acquisitions

    Activity ratios14.7 Analyzing Financial Statements

    Acuity2.4 Responsibilities to Stakeholders

    Adelphia14.1 Accounting: More than Numbers

    administrative lawA | Understanding the Legal and Tax Environment

    ADT4.6 Mergers and Acquisitions

    advertising12.5 Promotion Strategy

    advertising media12.6 The Huge Impact of Advertising

    Aetna13.6 Trends in Information Technology, 13.6 Trends in Information Technology

    affirmative action programs8.9 Legal Environment of Human Resources and Labor Relations

    agency shop8.7 The Labor Relations Process

    Agents12.1 The Nature and Functions of Distribution (Place)

    AICPA Auditing Standards Board14.2 The Accounting Profession

    AIG15.2 The Federal Reserve System

    Airbus3.4 Fostering Global Trade, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning

    Airbus Industries1.7 Competing in a Free Market

    Aite Group15.6 Trends in Financial Institutions

    Albertson’s3.9 Trends in Global Competition, 3.9 Trends in Global Competition, 3.9 Trends in Global Competition

    Alcoa2.4 Responsibilities to Stakeholders, 8.8 Managing Grievances and Conflicts

    Alcon Labs8.1 Achieving High Performance through Human Resources Management

    Alibaba13.1 Transforming Businesses through Information

    Alibaba.com4.6 Mergers and Acquisitions

    Allegheny Ludlum11.7 Creating Products That Deliver Value

    Alphabet4.3 Corporations: Limiting Your Liability, 4.3 Corporations: Limiting Your Liability

    Altria Group4.6 Mergers and Acquisitions, 16.5 Equity Financing

    Altria Group, Inc.2.2 How Organizations Influence Ethical Conduct

    AmazonIntroduction, 1.1 The Nature of Business, 1.2 Understanding the Business Environment, 4.6 Mergers and Acquisitions, 4.6 Mergers and Acquisitions, 4.6 Mergers and Acquisitions, 5.1 Entrepreneurship Today, 5.1 Entrepreneurship Today, 6.4 Leading, Guiding, and Motivating Others, 7.8 Trends in Organizational Structure, 8.10 Trends in Human Resource Management and Labor Relations, 8.10 Trends in Human Resource Management and Labor Relations, 9.7 From Motivation Theory to Application, 11.2 Creating a Marketing Strategy, 11.10 Trends in Developing Products and Pricing, 11.10 Trends in Developing Products and Pricing, 12.11 Trends in E-Commerce, 13.2 Linking Up: Computer Networks, 13.2 Linking Up: Computer Networks, 13.6 Trends in Information Technology, 13.6 Trends in Information Technology, 16.5 Equity Financing, 16.7 Buying and Selling at Securities Exchanges

    Amazon Music11.2 Creating a Marketing Strategy

    American Airlines8.3 Employee Selection, 11.1 The Marketing Concept

    American Bar Association4.3 Corporations: Limiting Your Liability

    American Building Restoration Products3.6 Participating in the Global Marketplace

    American Cancer Society1.1 The Nature of Business, 12.10 Trends in Social Media

    American Eagle6.2 Planning

    American Express2.2 How Organizations Influence Ethical Conduct, 2.4 Responsibilities to Stakeholders, 2.4 Responsibilities to Stakeholders, 11.10 Trends in Developing Products and Pricing, 13.6 Trends in Information Technology, 13.6 Trends in Information Technology, 13.6 Trends in Information Technology

    American Federation of Labor-Congress of Industrial Organization8.7 The Labor Relations Process

    American Heart Association11.3 Developing a Marketing Mix

    American Institute of CPAs14.2 The Accounting Profession

    American Leather10.2 The Production Process: How Do We Make It?

    American Red Cross1.1 The Nature of Business, 2.4 Responsibilities to Stakeholders, 11.3 Developing a Marketing Mix

    American Stock Exchange16.6 Securities Markets, 16.7 Buying and Selling at Securities Exchanges

    Americans with Disabilities Act8.9 Legal Environment of Human Resources and Labor Relations

    Angel investors5.4 Ready, Set, Start Your Own Business

    annual report14.1 Accounting: More than Numbers

    antitrust regulationA | Understanding the Legal and Tax Environment

    Aon Hewitt8.10 Trends in Human Resource Management and Labor Relations

    Apollo Global Management4.6 Mergers and Acquisitions

    appellate courts (courts of appeals)A | Understanding the Legal and Tax Environment

    AppleIntroduction, 1.1 The Nature of Business, 1.2 Understanding the Business Environment, 1.7 Competing in a Free Market, 2.1 Understanding Business Ethics, 3.1 Global Trade in the United States, 3.1 Global Trade in the United States, 3.5 International Economic Communities, 3.6 Participating in the Global Marketplace, 4.3 Corporations: Limiting Your Liability, 4.3 Corporations: Limiting Your Liability, 4.3 Corporations: Limiting Your Liability, 4.3 Corporations: Limiting Your Liability, 7.3 Using Teams to Enhance Motivation and Performance, 7.3 Using Teams to Enhance Motivation and Performance, 7.3 Using Teams to Enhance Motivation and Performance, 11.2 Creating a Marketing Strategy, 11.2 Creating a Marketing Strategy, 11.2 Creating a Marketing Strategy, 11.2 Creating a Marketing Strategy, 11.2 Creating a Marketing Strategy, 11.6 What Is a Product?, 12.10 Trends in Social Media, 13.2 Linking Up: Computer Networks, 16.5 Equity Financing, 16.5 Equity Financing, 16.7 Buying and Selling at Securities Exchanges

    Application service providers (ASP)13.2 Linking Up: Computer Networks

    apprenticeship8.4 Employee Training and Development

    Arbitration8.8 Managing Grievances and Conflicts, A | Understanding the Legal and Tax Environment

    Arbitron11.5 Market Segmentation

    Ariel3.8 The Impact of Multinational Corporations

    Arthur Andersen14.1 Accounting: More than Numbers

    assembly process10.2 The Production Process: How Do We Make It?

    assembly-line10.3 Location, Location, Location: Where Do We Make It?

    Assets14.3 Basic Accounting Procedures

    Associa9.7 From Motivation Theory to Application

    AT&T1.7 Competing in a Free Market, 2.2 How Organizations Influence Ethical Conduct, 3.2 Why Nations Trade, 3.5 International Economic Communities, 4.6 Mergers and Acquisitions, 4.6 Mergers and Acquisitions, 4.7 Trends in Business Ownership, 8.9 Legal Environment of Human Resources and Labor Relations, 13.2 Linking Up: Computer Networks, 16.7 Buying and Selling at Securities Exchanges

    Audi13.2 Linking Up: Computer Networks

    audience selectivity12.6 The Huge Impact of Advertising

    Auditing14.2 The Accounting Profession

    Authority7.4 Authority—Establishing Organizational Relationships

    Autocratic leaders6.4 Leading, Guiding, and Motivating Others

    Autodesk6.2 Planning, 6.2 Planning

    Avon11.1 The Marketing Concept

    Axia Home Loans9.8 Trends in Employee Motivation, 9.8 Trends in Employee Motivation

    AzkoNobel NV3.7 Threats and Opportunities in the Global Marketplace

    B

    B Corps2.4 Responsibilities to Stakeholders

    B Lab2.4 Responsibilities to Stakeholders

    balance of payments3.1 Global Trade in the United States

    balance of trade3.1 Global Trade in the United States

    balance sheet14.4 The Balance Sheet

    bank charter15.3 U.S. Financial Institutions

    Bank of America8.4 Employee Training and Development

    Bank of America Merrill Lynch16.6 Securities Markets

    Bank of New York3.9 Trends in Global Competition

    BankruptcyA | Understanding the Legal and Tax Environment

    barriers to entry1.7 Competing in a Free Market

    BASF3.8 The Impact of Multinational Corporations, 3.8 The Impact of Multinational Corporations

    batch processing13.3 Management Information Systems

    Bayer2.4 Responsibilities to Stakeholders

    Bear Stearns15.2 The Federal Reserve System, 15.2 The Federal Reserve System

    Beecham3.8 The Impact of Multinational Corporations

    Bell Labs11.2 Creating a Marketing Strategy, 11.2 Creating a Marketing Strategy

    Ben & Jerry’s2.2 How Organizations Influence Ethical Conduct, 2.2 How Organizations Influence Ethical Conduct, 2.4 Responsibilities to Stakeholders

    Benefit segmentation11.5 Market Segmentation

    Berkshire Hathaway4.3 Corporations: Limiting Your Liability, 4.3 Corporations: Limiting Your Liability

    Best Buy8.1 Achieving High Performance through Human Resources Management, 8.1 Achieving High Performance through Human Resources Management

    Bethlehem Steel9.1 Early Theories of Motivation

    Bezos5.1 Entrepreneurship Today, 5.1 Entrepreneurship Today, 5.1 Entrepreneurship Today, 5.1 Entrepreneurship Today, 6.4 Leading, Guiding, and Motivating Others, 6.4 Leading, Guiding, and Motivating Others

    big data11.10 Trends in Developing Products and Pricing

    bill of material10.4 Pulling It Together: Resource Planning

    Bissell3.8 The Impact of Multinational Corporations

    Black & Decker11.6 What Is a Product?

    blockchain technology10.4 Pulling It Together: Resource Planning

    Bloomberg16.5 Equity Financing

    Bloomberg Businessweek12.5 Promotion Strategy

    Blue Apron16.5 Equity Financing, 16.6 Securities Markets

    Blue Diamond4.4 Specialized Forms of Business Organization

    BMW10.3 Location, Location, Location: Where Do We Make It?, 11.2 Creating a Marketing Strategy, 13.2 Linking Up: Computer Networks

    BNSF Railway8.2 Employee Recruitment, 8.3 Employee Selection

    board of directors4.3 Corporations: Limiting Your Liability

    Boeing1.7 Competing in a Free Market, 3.4 Fostering Global Trade, 3.4 Fostering Global Trade, 3.6 Participating in the Global Marketplace, 3.9 Trends in Global Competition, 4.3 Corporations: Limiting Your Liability, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 8.2 Employee Recruitment, 13.6 Trends in Information Technology, 16.4 Raising Long-Term Financing, 16.4 Raising Long-Term Financing

    Bolthouse Farms2.2 How Organizations Influence Ethical Conduct

    bond ratings16.6 Securities Markets

    Bonds16.4 Raising Long-Term Financing

    Bosch3.8 The Impact of Multinational Corporations

    BP1.8 Trends in the Business Environment and Competition

    brainstorming11.7 Creating Products That Deliver Value

    breach of contractA | Understanding the Legal and Tax Environment

    breaking bulk12.1 The Nature and Functions of Distribution (Place)

    Brexit15.5 International Banking

    Brin1.1 The Nature of Business

    Bristol Tennessee Essential Services10.6 Looking for a Better Way: Improving Production and Operations

    Bristol-Meyers Squibb13.4 Technology Management and Planning

    Bristol-Myers Squibb13.4 Technology Management and Planning

    Broadcom13.6 Trends in Information Technology, 13.6 Trends in Information Technology

    broker market16.7 Buying and Selling at Securities Exchanges

    brokers12.1 The Nature and Functions of Distribution (Place)

    Brookfield Asset Management4.6 Mergers and Acquisitions

    Brookfield Business Partners4.6 Mergers and Acquisitions

    Brown-Forman3.8 The Impact of Multinational Corporations

    Bundling11.9 Pricing Strategies and Future Trends

    Bureau of Labor Statistics1.4 Macroeconomics: The Big Picture, 8.9 Legal Environment of Human Resources and Labor Relations, 9.8 Trends in Employee Motivation, 14.2 The Accounting Profession

    business1.1 The Nature of Business

    business cycles1.4 Macroeconomics: The Big Picture

    Business lawA | Understanding the Legal and Tax Environment

    business plan5.4 Ready, Set, Start Your Own Business, 5.4 Ready, Set, Start Your Own Business

    Business Process Management10.8 Trends in Production and Operations Management

    buy-national regulations3.3 Barriers to Trade

    Buyer behavior11.4 Buyer Behavior

    Buyer cooperatives4.4 Specialized Forms of Business Organization

    C

    C corporation4.3 Corporations: Limiting Your Liability

    Cabela’s12.3 The Competitive World of Retailing, 12.3 The Competitive World of Retailing, 12.3 The Competitive World of Retailing

    Cabot Creamery Co-op2.4 Responsibilities to Stakeholders

    Cacharel3.6 Participating in the Global Marketplace

    CAD/CAM systems10.7 Transforming the Factory Floor with Technology

    Calavo4.4 Specialized Forms of Business Organization

    California Pizza Kitchen11.5 Market Segmentation

    CAMI Automotive3.6 Participating in the Global Marketplace

    Campbell Soup11.7 Creating Products That Deliver Value

    Campbell Soup Company2.2 How Organizations Influence Ethical Conduct, 2.2 How Organizations Influence Ethical Conduct, 2.2 How Organizations Influence Ethical Conduct

    Campbell’s soups12.5 Promotion Strategy

    capital1.1 The Nature of Business

    capital budgeting16.2 How Organizations Use Funds

    capital expenditures16.2 How Organizations Use Funds

    Capital products11.6 What Is a Product?

    Capitalism1.3 How Business and Economics Work

    Carbone Smolan Agency8.2 Employee Recruitment

    Cardianove10.7 Transforming the Factory Floor with Technology, 10.7 Transforming the Factory Floor with Technology

    CareerBuilder9.8 Trends in Employee Motivation

    Cargill16.5 Equity Financing

    Carnival Cruise Lines11.3 Developing a Marketing Mix

    Carrier3.2 Why Nations Trade, 3.2 Why Nations Trade

    cash flows16.1 The Role of Finance and the Financial Manager

    cash management16.2 How Organizations Use Funds

    Caterpillar3.6 Participating in the Global Marketplace, 7.5 Degree of Centralization, 11.2 Creating a Marketing Strategy

    CBS8.10 Trends in Human Resource Management and Labor Relations, 12.6 The Huge Impact of Advertising

    Cellular manufacturing10.3 Location, Location, Location: Where Do We Make It?

    Centralization7.5 Degree of Centralization

    certified management accountant (CMA)14.2 The Accounting Profession

    certified public accountant5.5 Managing a Small Business

    certified public accountant (CPA)14.2 The Accounting Profession

    chain of command7.4 Authority—Establishing Organizational Relationships

    Chamber of Commerce12.9 Public Relations Helps Build Goodwill

    Charles Schwab16.6 Securities Markets

    Cheney University12.1 The Nature and Functions of Distribution (Place)

    Chevron1.8 Trends in the Business Environment and Competition, 16.7 Buying and Selling at Securities Exchanges

    chief information officer (CIO)13.1 Transforming Businesses through Information

    Chili’s4.5 Franchising: A Popular Trend

    Choice Homes8.6 Employee Compensation and Benefits

    Chrysler12.5 Promotion Strategy

    CHS4.4 Specialized Forms of Business Organization

    circuit breakers16.7 Buying and Selling at Securities Exchanges

    circular flow1.3 How Business and Economics Work

    Cisco Systems2.2 How Organizations Influence Ethical Conduct, 3.1 Global Trade in the United States, 3.9 Trends in Global Competition, 7.8 Trends in Organizational Structure, 8.2 Employee Recruitment

    Citibank15.5 International Banking

    Citicorp11.10 Trends in Developing Products and Pricing

    Citigroup3.9 Trends in Global Competition, 16.6 Securities Markets

    Civil Rights Act8.9 Legal Environment of Human Resources and Labor Relations

    Clairol6.4 Leading, Guiding, and Motivating Others

    Clinique11.3 Developing a Marketing Mix

    cloud computing13.6 Trends in Information Technology

    CNN1.4 Macroeconomics: The Big Picture

    Coca-Cola3.5 International Economic Communities, 3.7 Threats and Opportunities in the Global Marketplace, 3.8 The Impact of Multinational Corporations, 12.8 Sales Promotion, 16.7 Buying and Selling at Securities Exchanges

    code of ethics2.2 How Organizations Influence Ethical Conduct

    Coercive power6.4 Leading, Guiding, and Motivating Others

    Coke3.5 International Economic Communities, 11.5 Market Segmentation

    collective bargaining8.7 The Labor Relations Process

    Comcast16.5 Equity Financing, 16.7 Buying and Selling at Securities Exchanges

    Comet Skateboards2.4 Responsibilities to Stakeholders

    commercial bank15.3 U.S. Financial Institutions

    Commercial paper16.2 How Organizations Use Funds

    committee structure7.2 Contemporary Structures

    Common lawA | Understanding the Legal and Tax Environment

    Common stock16.5 Equity Financing

    communism1.3 How Business and Economics Work

    competitive advantage8.10 Trends in Human Resource Management and Labor Relations, 11.2 Creating a Marketing Strategy

    computer network13.2 Linking Up: Computer Networks

    computer virus13.5 Protecting Computers and Information

    computer-aided design (CAD)10.7 Transforming the Factory Floor with Technology

    Computer-aided manufacturing (CAM)10.7 Transforming the Factory Floor with Technology

    Computer-integrated manufacturing (CIM)10.7 Transforming the Factory Floor with Technology

    Conceptual skills6.7 Managerial Skills

    conciliation8.9 Legal Environment of Human Resources and Labor Relations

    conglomerate merger4.6 Mergers and Acquisitions

    Congressional Research Service Report4.7 Trends in Business Ownership

    Consensual leaders6.4 Leading, Guiding, and Motivating Others

    Consultative leaders6.4 Leading, Guiding, and Motivating Others

    consumer price index (CPI)1.4 Macroeconomics: The Big Picture

    ConsumerismA | Understanding the Legal and Tax Environment

    contingency plans6.2 Planning

    contingent worker8.1 Achieving High Performance through Human Resources Management

    continuous improvement10.6 Looking for a Better Way: Improving Production and Operations

    continuous process10.2 The Production Process: How Do We Make It?

    contractA | Understanding the Legal and Tax Environment

    contract manufacturing3.6 Participating in the Global Marketplace

    contractionary policy1.5 Achieving Macroeconomic Goals

    controlling6.5 Controlling

    Convenience products11.6 What Is a Product?

    cooperative4.4 Specialized Forms of Business Organization

    copyrightA | Understanding the Legal and Tax Environment

    Corning16.1 The Role of Finance and the Financial Manager, 16.1 The Role of Finance and the Financial Manager, 16.1 The Role of Finance and the Financial Manager

    corporate culture6.4 Leading, Guiding, and Motivating Others

    Corporate philanthropy2.4 Responsibilities to Stakeholders

    corporate social responsibility (CSR)2.3 Managing a Socially Responsible Business

    corporation4.3 Corporations: Limiting Your Liability

    cost competitive advantage11.2 Creating a Marketing Strategy

    cost per thousand (CPM)12.6 The Huge Impact of Advertising

    Cost-push inflation1.4 Macroeconomics: The Big Picture

    Costco2.2 How Organizations Influence Ethical Conduct, 2.4 Responsibilities to Stakeholders, 8.1 Achieving High Performance through Human Resources Management, 11.10 Trends in Developing Products and Pricing, 16.5 Equity Financing, 16.7 Buying and Selling at Securities Exchanges

    Costs1.1 The Nature of Business

    Coty11.3 Developing a Marketing Mix

    countertrade3.6 Participating in the Global Marketplace

    Cover Girl11.3 Developing a Marketing Mix

    CPA5.5 Managing a Small Business

    credit union15.3 U.S. Financial Institutions

    Crest11.5 Market Segmentation, 11.5 Market Segmentation

    critical path10.5 Production and Operations Control

    critical path method (CPM)10.5 Production and Operations Control

    cross-functional team7.3 Using Teams to Enhance Motivation and Performance

    crowding out1.5 Achieving Macroeconomic Goals

    CT Corporation4.7 Trends in Business Ownership

    Culture11.4 Buyer Behavior

    Currency15.1 Show Me the Money

    Current assets14.4 The Balance Sheet

    Current liabilities14.4 The Balance Sheet

    current ratio14.7 Analyzing Financial Statements

    Customer departmentalization7.1 Building Organizational Structures

    Customer satisfaction11.1 The Marketing Concept

    Customer value11.1 The Marketing Concept

    Customization10.2 The Production Process: How Do We Make It?

    Cyclical unemployment1.4 Macroeconomics: The Big Picture

    Cypress8.10 Trends in Human Resource Management and Labor Relations, 8.10 Trends in Human Resource Management and Labor Relations

    D

    DaimlerChrysler13.2 Linking Up: Computer Networks

    data marts13.3 Management Information Systems

    data mining13.5 Protecting Computers and Information

    data warehouse13.3 Management Information Systems

    database13.1 Transforming Businesses through Information

    dealer markets16.7 Buying and Selling at Securities Exchanges

    DeBeers Consolidated Mines Ltd.1.7 Competing in a Free Market

    debt5.4 Ready, Set, Start Your Own Business

    Debt ratios14.7 Analyzing Financial Statements

    debt-to-equity ratio14.7 Analyzing Financial Statements

    Decentralization7.5 Degree of Centralization

    decision support system (DSS)13.3 Management Information Systems

    decisional role6.6 Managerial Roles

    Deepwater Horizon1.2 Understanding the Business Environment

    delegation of authority7.4 Authority—Establishing Organizational Relationships

    Dell2.4 Responsibilities to Stakeholders, 3.2 Why Nations Trade, 3.5 International Economic Communities, 10.8 Trends in Production and Operations Management, 10.8 Trends in Production and Operations Management, 10.8 Trends in Production and Operations Management, 10.8 Trends in Production and Operations Management, 12.4 Using Supply Chain Management to Increase Efficiency and Customer Satisfaction, 12.4 Using Supply Chain Management to Increase Efficiency and Customer Satisfaction, 12.4 Using Supply Chain Management to Increase Efficiency and Customer Satisfaction, 12.4 Using Supply Chain Management to Increase Efficiency and Customer Satisfaction, 13.6 Trends in Information Technology

    Deloitte2.3 Managing a Socially Responsible Business, 7.8 Trends in Organizational Structure, 8.2 Employee Recruitment, 14.2 The Accounting Profession

    Delphi3.5 International Economic Communities, 3.5 International Economic Communities

    Delta6.1 The Role of Management

    Demand1.6 Microeconomics: Zeroing in on Businesses and Consumers

    demand curve1.6 Microeconomics: Zeroing in on Businesses and Consumers

    Demand deposits15.1 Show Me the Money

    Demand-pull inflation1.4 Macroeconomics: The Big Picture

    Deming10.6 Looking for a Better Way: Improving Production and Operations, 10.6 Looking for a Better Way: Improving Production and Operations

    Democratic leaders6.4 Leading, Guiding, and Motivating Others

    Demographic segmentation11.5 Market Segmentation

    Demography1.2 Understanding the Business Environment

    deontology2.1 Understanding Business Ethics

    Department of Commerce5.5 Managing a Small Business

    Department of Labor1.4 Macroeconomics: The Big Picture, 1.4 Macroeconomics: The Big Picture, 5.8 Trends in Entrepreneurship and Small-Business Ownership, 8.9 Legal Environment of Human Resources and Labor Relations

    departmentalization7.1 Building Organizational Structures

    Depreciation14.4 The Balance Sheet

    deregulationA | Understanding the Legal and Tax Environment

    devaluation3.1 Global Trade in the United States

    differential competitive advantage11.2 Creating a Marketing Strategy

    direct foreign investment3.6 Participating in the Global Marketplace

    discount rate15.2 The Federal Reserve System

    Disney2.4 Responsibilities to Stakeholders, 7.1 Building Organizational Structures, 8.3 Employee Selection, 11.1 The Marketing Concept, 11.1 The Marketing Concept, 12.10 Trends in Social Media

    Disneyland4.7 Trends in Business Ownership

    Distribution12.1 The Nature and Functions of Distribution (Place)

    distribution channel12.1 The Nature and Functions of Distribution (Place)

    Dividends16.5 Equity Financing

    division of labor7.1 Building Organizational Structures

    Dodd-Frank Wall Street Reform and Consumer Protection Act15.2 The Federal Reserve System

    Dollar Tree12.3 The Competitive World of Retailing

    Domino'sIntroduction, Introduction, Introduction, Introduction

    Domino’sIntroduction, Introduction, Introduction, Introduction, Introduction, Introduction, Introduction, 12.5 Promotion Strategy, 12.5 Promotion Strategy

    double-entry bookkeeping14.3 Basic Accounting Procedures

    Dow11.7 Creating Products That Deliver Value

    Dow Chemical3.8 The Impact of Multinational Corporations, 8.4 Employee Training and Development, 8.4 Employee Training and Development, 8.4 Employee Training and Development

    Dropbox12.8 Sales Promotion

    Drucker2.3 Managing a Socially Responsible Business

    Dumping3.4 Fostering Global Trade

    Dunkin’ Donuts4.5 Franchising: A Popular Trend

    DuPont8.9 Legal Environment of Human Resources and Labor Relations

    dynamic pricing11.9 Pricing Strategies and Future Trends

    Dyson3.8 The Impact of Multinational Corporations

    E

    E-commerce12.11 Trends in E-Commerce

    E-procurement10.4 Pulling It Together: Resource Planning

    E*Trade16.6 Securities Markets

    Eagle Global Logistics5.2 Characteristics of Successful Entrepreneurs

    Earnings per share (EPS)14.7 Analyzing Financial Statements

    eBay6.4 Leading, Guiding, and Motivating Others, 6.4 Leading, Guiding, and Motivating Others, 11.10 Trends in Developing Products and Pricing

    Ecolab2.2 How Organizations Influence Ethical Conduct

    economic growth1.4 Macroeconomics: The Big Picture

    economic system1.3 How Business and Economics Work

    Economics1.3 How Business and Economics Work

    Edward Jones2.4 Responsibilities to Stakeholders

    effectiveness6.1 The Role of Management

    Efficiency6.1 The Role of Management

    electronic communications networks (ECNs)16.7 Buying and Selling at Securities Exchanges

    electronic data interchange (EDI)10.4 Pulling It Together: Resource Planning

    embargo3.3 Barriers to Trade

    Empowerment6.4 Leading, Guiding, and Motivating Others

    Enron13.6 Trends in Information Technology, 14.1 Accounting: More than Numbers, 14.1 Accounting: More than Numbers, 14.1 Accounting: More than Numbers

    enterprise portal13.2 Linking Up: Computer Networks

    Enterprise Rent-A-Car11.1 The Marketing Concept

    enterprise resource planning (ERP)10.4 Pulling It Together: Resource Planning

    Entrepreneur4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.7 Trends in Business Ownership

    Entrepreneur’s4.5 Franchising: A Popular Trend

    Entrepreneurs1.1 The Nature of Business, 5.1 Entrepreneurship Today

    environmental scanning11.2 Creating a Marketing Strategy

    Equal Employment Opportunity Commission8.9 Legal Environment of Human Resources and Labor Relations

    Equal Pay Act8.9 Legal Environment of Human Resources and Labor Relations

    equilibrium1.6 Microeconomics: Zeroing in on Businesses and Consumers

    equity5.4 Ready, Set, Start Your Own Business

    equity theory9.6 Contemporary Views on Motivation

    Ernst & Young14.2 The Accounting Profession

    Estée Lauder11.3 Developing a Marketing Mix

    Ethan Allen7.1 Building Organizational Structures, 12.1 The Nature and Functions of Distribution (Place)

    ethical issue2.1 Understanding Business Ethics

    Ethics2.1 Understanding Business Ethics

    Ethics Resource Center2.2 How Organizations Influence Ethical Conduct

    Etsy2.4 Responsibilities to Stakeholders

    European integration3.5 International Economic Communities

    European Union15.5 International Banking

    European Union (EU)3.5 International Economic Communities

    exchange11.1 The Marketing Concept

    Exchange controls3.3 Barriers to Trade

    exchange-traded fund (ETF)16.6 Securities Markets

    Excise taxesA | Understanding the Legal and Tax Environment

    executive information system (EIS)13.3 Management Information Systems

    expansionary policy1.5 Achieving Macroeconomic Goals

    expectancy theory9.6 Contemporary Views on Motivation

    Expense items11.6 What Is a Product?

    experiment11.5 Market Segmentation

    Expert power6.4 Leading, Guiding, and Motivating Others

    expert system13.3 Management Information Systems

    Export Assistance Centers3.6 Participating in the Global Marketplace

    Export Working Capital Program3.6 Participating in the Global Marketplace

    exporting3.6 Participating in the Global Marketplace

    Exports3.1 Global Trade in the United States

    Exxon3.8 The Impact of Multinational Corporations

    Exxon Mobil3.1 Global Trade in the United States

    ExxonMobil1.8 Trends in the Business Environment and Competition, 3.6 Participating in the Global Marketplace, 7.5 Degree of Centralization, 16.5 Equity Financing

    EY1.8 Trends in the Business Environment and Competition, 1.8 Trends in the Business Environment and Competition, 1.8 Trends in the Business Environment and Competition, 1.8 Trends in the Business Environment and Competition, 1.8 Trends in the Business Environment and Competition, 1.8 Trends in the Business Environment and Competition, 1.8 Trends in the Business Environment and Competition, 1.8 Trends in the Business Environment and Competition, 1.8 Trends in the Business Environment and Competition, 14.2 The Accounting Profession

    F

    Facebook1.1 The Nature of Business, 1.2 Understanding the Business Environment, 2.2 How Organizations Influence Ethical Conduct, 11.3 Developing a Marketing Mix, 11.7 Creating Products That Deliver Value

    factoring16.3 Obtaining Short-Term Financing

    factors of production1.1 The Nature of Business

    Fair Labor Standards Act8.9 Legal Environment of Human Resources and Labor Relations, 8.9 Legal Environment of Human Resources and Labor Relations

    Family and Medical Leave Act8.9 Legal Environment of Human Resources and Labor Relations

    FedBid10.4 Pulling It Together: Resource Planning

    federal budget deficit1.5 Achieving Macroeconomic Goals

    Federal Computer Fraud and Abuse Act13.6 Trends in Information Technology

    Federal Deposit Insurance Corporation (FDIC)15.4 Insuring Bank Deposits

    Federal Express11.2 Creating a Marketing Strategy

    Federal Mediation and Conciliation Service8.9 Legal Environment of Human Resources and Labor Relations

    Federal Open Market Committee15.2 The Federal Reserve System

    Federal Reserve15.1 Show Me the Money

    Federal Reserve Board1.3 How Business and Economics Work, 15.1 Show Me the Money

    Federal Reserve System15.2 The Federal Reserve System

    Federal Reserve System (the Fed)1.5 Achieving Macroeconomic Goals

    Federal Trade Commission4.5 Franchising: A Popular Trend

    federation8.7 The Labor Relations Process

    FedEx4.5 Franchising: A Popular Trend, 8.4 Employee Training and Development, 9.6 Contemporary Views on Motivation, 13.2 Linking Up: Computer Networks

    Fidelity16.6 Securities Markets

    Fidelity Investments8.10 Trends in Human Resource Management and Labor Relations, 12.5 Promotion Strategy

    Financial accounting14.1 Accounting: More than Numbers

    Financial Accounting Standards Board (FASB)14.1 Accounting: More than Numbers

    financial intermediation,15.3 U.S. Financial Institutions

    Financial management16.1 The Role of Finance and the Financial Manager

    financial risk16.4 Raising Long-Term Financing

    fiscal policy1.5 Achieving Macroeconomic Goals

    Fischer1.1 The Nature of Business, 1.1 The Nature of Business, 1.1 The Nature of Business

    Fishpeople Seafood2.4 Responsibilities to Stakeholders, 2.4 Responsibilities to Stakeholders

    Five Ps11.2 Creating a Marketing Strategy

    Fixed assets14.4 The Balance Sheet

    fixed-position layout10.3 Location, Location, Location: Where Do We Make It?

    flexible manufacturing system (FMS)10.7 Transforming the Factory Floor with Technology

    floating exchange rates3.1 Global Trade in the United States

    focus group11.7 Creating Products That Deliver Value

    Food and Drug Administration1.2 Understanding the Business Environment, 1.2 Understanding the Business Environment, 8.1 Achieving High Performance through Human Resources Management

    Forbes1.1 The Nature of Business, 4.3 Corporations: Limiting Your Liability, 4.7 Trends in Business Ownership, 12.6 The Huge Impact of Advertising

    Ford1.1 The Nature of Business, 3.1 Global Trade in the United States, 3.5 International Economic Communities, 7.5 Degree of Centralization, 7.5 Degree of Centralization, 10.2 The Production Process: How Do We Make It?, 10.2 The Production Process: How Do We Make It?, 11.5 Market Segmentation, 11.5 Market Segmentation, 11.10 Trends in Developing Products and Pricing, 12.8 Sales Promotion, 16.7 Buying and Selling at Securities Exchanges

    Ford Motor Company1.4 Macroeconomics: The Big Picture, 8.9 Legal Environment of Human Resources and Labor Relations

    formal organization7.7 The Informal Organization

    Fortune4.3 Corporations: Limiting Your Liability, 9.3 Maslow's Hierarchy of Needs, 14.1 Accounting: More than Numbers

    Fortune 5004.4 Specialized Forms of Business Organization

    Fortune’9.3 Maslow's Hierarchy of Needs

    franchise agreement4.5 Franchising: A Popular Trend

    Franchise Business Review4.5 Franchising: A Popular Trend

    Franchise Gator4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend

    franchisee4.5 Franchising: A Popular Trend

    Franchising4.5 Franchising: A Popular Trend

    Franchising World4.5 Franchising: A Popular Trend

    franchisor4.5 Franchising: A Popular Trend

    Free trade3.2 Why Nations Trade

    free-rein6.4 Leading, Guiding, and Motivating Others

    free-trade zone3.5 International Economic Communities

    Frequency12.6 The Huge Impact of Advertising

    Frictional unemployment1.4 Macroeconomics: The Big Picture

    Friedman13.1 Transforming Businesses through Information

    Fruit of the Loom3.6 Participating in the Global Marketplace

    full employment1.4 Macroeconomics: The Big Picture

    Functional departmentalization7.1 Building Organizational Structures

    Futures contracts16.6 Securities Markets

    G

    G203.2 Why Nations Trade

    Gaggenau3.8 The Impact of Multinational Corporations

    Gallo11.9 Pricing Strategies and Future Trends

    Gantt charts10.5 Production and Operations Control

    Gap6.2 Planning, 12.3 The Competitive World of Retailing

    Gap, Inc.2.5 Trends in Ethics and Corporate Social Responsibility

    Garden Fresh Gourmet2.2 How Organizations Influence Ethical Conduct

    Gartner6.8 Trends in Management and Leadership

    Gates1.1 The Nature of Business, 3.9 Trends in Global Competition, 5.1 Entrepreneurship Today

    Gazprom Neft7.1 Building Organizational Structures

    Geeks On Call4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend

    Genencor9.4 McGregor's Theories X and Y, 9.4 McGregor's Theories X and Y

    Genentech2.4 Responsibilities to Stakeholders, 2.4 Responsibilities to Stakeholders

    General Electric1.2 Understanding the Business Environment, 3.1 Global Trade in the United States, 3.5 International Economic Communities, 3.6 Participating in the Global Marketplace, 4.3 Corporations: Limiting Your Liability, 6.4 Leading, Guiding, and Motivating Others, 7.5 Degree of Centralization, 10.6 Looking for a Better Way: Improving Production and Operations, 12.8 Sales Promotion

    General Foods4.6 Mergers and Acquisitions

    General Mills12.8 Sales Promotion

    General Motors1.3 How Business and Economics Work, 1.3 How Business and Economics Work, 3.1 Global Trade in the United States, 3.5 International Economic Communities, 3.6 Participating in the Global Marketplace, 3.6 Participating in the Global Marketplace, 3.6 Participating in the Global Marketplace, 3.6 Participating in the Global Marketplace, 3.6 Participating in the Global Marketplace, 3.9 Trends in Global Competition, 8.7 The Labor Relations Process, 8.8 Managing Grievances and Conflicts, 8.8 Managing Grievances and Conflicts, 10.4 Pulling It Together: Resource Planning, 10.7 Transforming the Factory Floor with Technology, 11.6 What Is a Product?, 12.6 The Huge Impact of Advertising, 12.10 Trends in Social Media

    general partners4.2 Partnerships: Sharing the Load

    general partnership4.2 Partnerships: Sharing the Load

    General Services Administration10.4 Pulling It Together: Resource Planning

    generally accepted accounting principles (GAAP)14.1 Accounting: More than Numbers

    Geographic departmentalization7.1 Building Organizational Structures

    Geographic segmentation11.5 Market Segmentation

    Gillette3.8 The Impact of Multinational Corporations, 6.4 Leading, Guiding, and Motivating Others

    Glassdoor8.2 Employee Recruitment, 8.6 Employee Compensation and Benefits

    global management skills6.8 Trends in Management and Leadership

    global vision3.1 Global Trade in the United States

    Goal-setting theory9.6 Contemporary Views on Motivation

    Goldman Sachs16.6 Securities Markets

    Goods1.1 The Nature of Business

    GoogleIntroduction, 1.1 The Nature of Business, 1.2 Understanding the Business Environment, 1.7 Competing in a Free Market, 2.4 Responsibilities to Stakeholders, 3.5 International Economic Communities, 3.9 Trends in Global Competition, 4.3 Corporations: Limiting Your Liability, 4.6 Mergers and Acquisitions, 4.6 Mergers and Acquisitions, 6.4 Leading, Guiding, and Motivating Others, 6.4 Leading, Guiding, and Motivating Others, 6.4 Leading, Guiding, and Motivating Others, 6.4 Leading, Guiding, and Motivating Others, 9.7 From Motivation Theory to Application, 9.7 From Motivation Theory to Application, 9.7 From Motivation Theory to Application, 11.2 Creating a Marketing Strategy, 11.10 Trends in Developing Products and Pricing, 13.2 Linking Up: Computer Networks, 13.6 Trends in Information Technology, 16.5 Equity Financing

    Gore-Tex1.6 Microeconomics: Zeroing in on Businesses and Consumers

    grievance8.8 Managing Grievances and Conflicts

    gross domestic product (GDP)1.4 Macroeconomics: The Big Picture

    Group cohesiveness7.3 Using Teams to Enhance Motivation and Performance

    Guangzhou Automobile Group4.4 Specialized Forms of Business Organization

    Gucci6.2 Planning, 11.3 Developing a Marketing Mix, 11.6 What Is a Product?

    H

    H-E-B1.2 Understanding the Business Environment

    H&R Block1.2 Understanding the Business Environment, 1.2 Understanding the Business Environment, 1.2 Understanding the Business Environment, 1.2 Understanding the Business Environment

    Habitat for Humanity1.1 The Nature of Business

    Haier3.8 The Impact of Multinational Corporations, 3.8 The Impact of Multinational Corporations

    Hallmark11.5 Market Segmentation, 11.5 Market Segmentation

    Harley-Davidson10.2 The Production Process: How Do We Make It?, 10.4 Pulling It Together: Resource Planning, 10.7 Transforming the Factory Floor with Technology, 11.5 Market Segmentation

    Harry’s Shave Club1.8 Trends in the Business Environment and Competition

    HasbroIntroduction, Introduction, Introduction, Introduction, Introduction, Introduction, Introduction, Introduction, Introduction, Introduction, 2.2 How Organizations Influence Ethical Conduct

    Hawthorne9.2 The Hawthorne Studies, 9.2 The Hawthorne Studies

    Hawthorne effect9.2 The Hawthorne Studies

    Herzberg9.5 Herzberg's Motivator-Hygiene Theory, 9.5 Herzberg's Motivator-Hygiene Theory, 9.5 Herzberg's Motivator-Hygiene Theory, 9.5 Herzberg's Motivator-Hygiene Theory, 9.5 Herzberg's Motivator-Hygiene Theory

    Hewlett Packard6.4 Leading, Guiding, and Motivating Others

    Hewlett-Packard3.9 Trends in Global Competition, 11.2 Creating a Marketing Strategy

    Hewlett-Packard Enterprise13.6 Trends in Information Technology

    Home Depot3.6 Participating in the Global Marketplace, 4.4 Specialized Forms of Business Organization, 11.4 Buyer Behavior

    Home Instead Senior Care4.7 Trends in Business Ownership, 4.7 Trends in Business Ownership, 4.7 Trends in Business Ownership

    Honda1.1 The Nature of Business, 3.1 Global Trade in the United States, 3.8 The Impact of Multinational Corporations, 3.9 Trends in Global Competition, 11.5 Market Segmentation, 13.2 Linking Up: Computer Networks

    Hondas3.5 International Economic Communities

    Hoover3.8 The Impact of Multinational Corporations

    horizontal merger4.6 Mergers and Acquisitions

    Hormel Foods2.2 How Organizations Influence Ethical Conduct

    Human relations skills6.7 Managerial Skills

    Human resource (HR) management8.1 Achieving High Performance through Human Resources Management

    Human resource planning8.1 Achieving High Performance through Human Resources Management

    Hurricane Katrina1.2 Understanding the Business Environment, 1.6 Microeconomics: Zeroing in on Businesses and Consumers, 2.1 Understanding Business Ethics, 2.4 Responsibilities to Stakeholders

    Hygiene factors9.5 Herzberg's Motivator-Hygiene Theory

    Hyundai3.8 The Impact of Multinational Corporations, 4.4 Specialized Forms of Business Organization, 10.3 Location, Location, Location: Where Do We Make It?

    I

    IAMS6.4 Leading, Guiding, and Motivating Others

    IBM3.2 Why Nations Trade, 3.5 International Economic Communities, 3.6 Participating in the Global Marketplace, 4.3 Corporations: Limiting Your Liability, 5.1 Entrepreneurship Today, 8.10 Trends in Human Resource Management and Labor Relations, 8.10 Trends in Human Resource Management and Labor Relations, 13.2 Linking Up: Computer Networks, 13.6 Trends in Information Technology, 16.7 Buying and Selling at Securities Exchanges

    IDC13.5 Protecting Computers and Information

    Ikea3.8 The Impact of Multinational Corporations

    Ilwaco Landing Fishermen2.4 Responsibilities to Stakeholders

    import quota3.3 Barriers to Trade

    Imports3.1 Global Trade in the United States

    In-N-Out Burger1.2 Understanding the Business Environment

    Inc.4.5 Franchising: A Popular Trend

    incentive pay8.6 Employee Compensation and Benefits

    Income taxesA | Understanding the Legal and Tax Environment

    Indeed8.2 Employee Recruitment

    Industrial distributors12.1 The Nature and Functions of Distribution (Place)

    inflation1.4 Macroeconomics: The Big Picture

    informal organization7.7 The Informal Organization

    Information technology (IT)13.1 Transforming Businesses through Information

    informational role6.6 Managerial Roles

    Infrastructure3.7 Threats and Opportunities in the Global Marketplace

    Inglenook11.9 Pricing Strategies and Future Trends

    insider trading16.7 Buying and Selling at Securities Exchanges

    Insignia11.9 Pricing Strategies and Future Trends

    Institutional investors16.6 Securities Markets

    Intangible assets14.4 The Balance Sheet

    integrated marketing communications (IMC)12.5 Promotion Strategy

    Intel2.2 How Organizations Influence Ethical Conduct, 2.4 Responsibilities to Stakeholders, 5.1 Entrepreneurship Today, 9.7 From Motivation Theory to Application, 9.7 From Motivation Theory to Application, 9.7 From Motivation Theory to Application, 9.7 From Motivation Theory to Application, 10.4 Pulling It Together: Resource Planning, 10.4 Pulling It Together: Resource Planning, 10.4 Pulling It Together: Resource Planning, 11.6 What Is a Product?, 12.5 Promotion Strategy

    interest16.4 Raising Long-Term Financing

    intermittent process10.2 The Production Process: How Do We Make It?

    International Co-operative Alliance4.4 Specialized Forms of Business Organization

    International Franchise Association4.5 Franchising: A Popular Trend

    International Monetary Fund3.2 Why Nations Trade, 15.5 International Banking

    International Monetary Fund (IMF)3.4 Fostering Global Trade

    International Organization for Standardization10.6 Looking for a Better Way: Improving Production and Operations

    International Paper Company1.1 The Nature of Business

    interpersonal roles6.6 Managerial Roles

    Interspar3.6 Participating in the Global Marketplace

    intranets13.2 Linking Up: Computer Networks

    intrapreneurs5.1 Entrepreneurship Today

    inventory10.4 Pulling It Together: Resource Planning

    Inventory management10.4 Pulling It Together: Resource Planning

    inventory turnover ratio14.7 Analyzing Financial Statements

    Investment bankers16.6 Securities Markets

    ISO 1400010.6 Looking for a Better Way: Improving Production and Operations

    ISO 900010.6 Looking for a Better Way: Improving Production and Operations

    ITT7.1 Building Organizational Structures

    J

    J. M. Smucker9.4 McGregor's Theories X and Y

    J.Crew6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning

    Jacobs Engineering Group8.10 Trends in Human Resource Management and Labor Relations

    Jamba Juice4.5 Franchising: A Popular Trend

    Jana Brands4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend

    JetBlue8.10 Trends in Human Resource Management and Labor Relations, 8.10 Trends in Human Resource Management and Labor Relations, 16.7 Buying and Selling at Securities Exchanges

    Jiffy Lube4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend

    job analysis8.1 Achieving High Performance through Human Resources Management

    job description8.1 Achieving High Performance through Human Resources Management

    job enlargement9.7 From Motivation Theory to Application

    Job enrichment9.7 From Motivation Theory to Application

    job fair8.2 Employee Recruitment

    Job rotation8.4 Employee Training and Development, 9.7 From Motivation Theory to Application

    Job sharing9.7 From Motivation Theory to Application

    job shop10.2 The Production Process: How Do We Make It?

    job specification8.1 Achieving High Performance through Human Resources Management

    Johnson Controls4.6 Mergers and Acquisitions

    joint venture3.6 Participating in the Global Marketplace, 4.4 Specialized Forms of Business Organization

    JP Morgan15.2 The Federal Reserve System, 16.6 Securities Markets

    JP Morgan Chase1.6 Microeconomics: Zeroing in on Businesses and Consumers

    JPMorgan Chase4.3 Corporations: Limiting Your Liability

    judiciaryA | Understanding the Legal and Tax Environment

    just-in-time (JIT)10.6 Looking for a Better Way: Improving Production and Operations

    justice2.1 Understanding Business Ethics

    K

    Kaiser Permanente1.2 Understanding the Business Environment

    Kauffman Foundation5.3 Small Business: Driving America's Growth, 5.3 Small Business: Driving America's Growth, 5.3 Small Business: Driving America's Growth, 5.8 Trends in Entrepreneurship and Small-Business Ownership, 5.8 Trends in Entrepreneurship and Small-Business Ownership

    Kellogg3.5 International Economic Communities, 3.8 The Impact of Multinational Corporations

    Kelon3.8 The Impact of Multinational Corporations

    KFC3.6 Participating in the Global Marketplace, 4.5 Franchising: A Popular Trend

    Kimberly Clark3.9 Trends in Global Competition, 11.10 Trends in Developing Products and Pricing

    Kimberly-Clark12.8 Sales Promotion

    Knowledge1.1 The Nature of Business

    knowledge management (KM)13.4 Technology Management and Planning

    knowledge workers1.1 The Nature of Business, 13.1 Transforming Businesses through Information

    Kodak1.7 Competing in a Free Market, 1.7 Competing in a Free Market

    KPMG International14.2 The Accounting Profession

    Kraft11.7 Creating Products That Deliver Value, 11.10 Trends in Developing Products and Pricing

    Kraft Foods4.6 Mergers and Acquisitions

    Kraft Heinz12.5 Promotion Strategy

    Kroger2.4 Responsibilities to Stakeholders

    L

    Labatt Brewing Company3.6 Participating in the Global Marketplace

    labor union8.7 The Labor Relations Process

    laissez-faire6.4 Leading, Guiding, and Motivating Others

    Land O’Lakes4.4 Specialized Forms of Business Organization

    lawsA | Understanding the Legal and Tax Environment

    layout10.3 Location, Location, Location: Where Do We Make It?

    leader pricing11.9 Pricing Strategies and Future Trends

    leadership6.4 Leading, Guiding, and Motivating Others

    leadership style6.4 Leading, Guiding, and Motivating Others

    Lean manufacturing10.6 Looking for a Better Way: Improving Production and Operations

    LEAP Organics2.4 Responsibilities to Stakeholders

    Legitimate power6.4 Leading, Guiding, and Motivating Others

    Lehman Brothers15.2 The Federal Reserve System

    Lending Club2.2 How Organizations Influence Ethical Conduct

    leveraged buyout (LBO)4.6 Mergers and Acquisitions

    Levi Strauss2.1 Understanding Business Ethics, 2.2 How Organizations Influence Ethical Conduct, 3.6 Participating in the Global Marketplace

    LG3.8 The Impact of Multinational Corporations

    Li Ning3.8 The Impact of Multinational Corporations

    Liabilities14.3 Basic Accounting Procedures

    Licensing3.6 Participating in the Global Marketplace

    limited liability company (LLC)4.3 Corporations: Limiting Your Liability

    limited partners4.2 Partnerships: Sharing the Load

    limited partnership4.2 Partnerships: Sharing the Load

    line extension11.7 Creating Products That Deliver Value

    line of credit16.3 Obtaining Short-Term Financing

    line organization7.1 Building Organizational Structures

    line positions7.1 Building Organizational Structures

    line-and-staff organization7.1 Building Organizational Structures

    LinkedIn7.8 Trends in Organizational Structure

    liquidity14.4 The Balance Sheet

    Liquidity ratios14.7 Analyzing Financial Statements

    local area network (LAN)13.2 Linking Up: Computer Networks

    local union8.7 The Labor Relations Process

    Lockheed Martin2.2 How Organizations Influence Ethical Conduct, 8.10 Trends in Human Resource Management and Labor Relations, 10.8 Trends in Production and Operations Management

    Long-term liabilities14.4 The Balance Sheet

    loss leader11.9 Pricing Strategies and Future Trends

    Lowe’s4.4 Specialized Forms of Business Organization

    Lyft7.8 Trends in Organizational Structure

    M

    M115.1 Show Me the Money

    M215.1 Show Me the Money

    Ma13.1 Transforming Businesses through Information

    Macroeconomics1.3 How Business and Economics Work

    Macy’s12.3 The Competitive World of Retailing, 12.3 The Competitive World of Retailing

    Madoff2.2 How Organizations Influence Ethical Conduct, 14.1 Accounting: More than Numbers

    make-or-buy decision10.4 Pulling It Together: Resource Planning

    Malcolm Baldrige National Quality Award10.6 Looking for a Better Way: Improving Production and Operations

    Managed service providers (MSP)13.2 Linking Up: Computer Networks

    Management6.1 The Role of Management

    management information systems13.1 Transforming Businesses through Information

    management rights clause8.7 The Labor Relations Process

    Management support systems (MSS)13.3 Management Information Systems

    managerial accounting14.1 Accounting: More than Numbers

    Managerial hierarchy7.4 Authority—Establishing Organizational Relationships

    Manufacturers’ representatives12.2 Wholesaling

    Manufacturing resource planning II (MRPII)10.4 Pulling It Together: Resource Planning

    market segmentation11.5 Market Segmentation

    market structure1.7 Competing in a Free Market

    marketable securities16.2 How Organizations Use Funds

    marketing11.1 The Marketing Concept

    marketing concept11.1 The Marketing Concept

    marketing database11.10 Trends in Developing Products and Pricing

    marketing intermediaries12.1 The Nature and Functions of Distribution (Place)

    marketing mix11.3 Developing a Marketing Mix

    Marketing research11.5 Market Segmentation

    Marriott6.2 Planning, 6.2 Planning, 6.2 Planning, 6.2 Planning, 6.8 Trends in Management and Leadership, 11.2 Creating a Marketing Strategy, 12.5 Promotion Strategy, 12.5 Promotion Strategy

    Mars11.4 Buyer Behavior, 16.5 Equity Financing

    Mars Corp1.4 Macroeconomics: The Big Picture

    Maslow9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.4 McGregor's Theories X and Y

    Maslow’s hierarchy of needs9.3 Maslow's Hierarchy of Needs

    mass customization10.2 The Production Process: How Do We Make It?

    Mass production10.2 The Production Process: How Do We Make It?

    Materials requirement planning (MRP)10.4 Pulling It Together: Resource Planning

    matrix structure7.2 Contemporary Structures

    Mayo9.2 The Hawthorne Studies, 9.2 The Hawthorne Studies

    Maytag3.8 The Impact of Multinational Corporations

    McDonald’s1.1 The Nature of Business, 1.1 The Nature of Business, 3.1 Global Trade in the United States, 3.1 Global Trade in the United States, 3.6 Participating in the Global Marketplace, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 6.8 Trends in Management and Leadership, 8.9 Legal Environment of Human Resources and Labor Relations, 11.3 Developing a Marketing Mix, 11.3 Developing a Marketing Mix, 11.3 Developing a Marketing Mix

    McGregor9.4 McGregor's Theories X and Y

    MCI1.7 Competing in a Free Market

    McKinsey11.7 Creating Products That Deliver Value

    mechanistic organization7.6 Organizational Design Considerations

    mediation8.9 Legal Environment of Human Resources and Labor Relations, A | Understanding the Legal and Tax Environment

    Mentoring8.4 Employee Training and Development

    merchant wholesaler12.2 Wholesaling

    Merck13.6 Trends in Information Technology

    Mercosur3.5 International Economic Communities

    merger4.6 Mergers and Acquisitions

    Merrill Lynch8.4 Employee Training and Development

    Method2.4 Responsibilities to Stakeholders

    microeconomics1.3 How Business and Economics Work

    Microsoft1.1 The Nature of Business, 1.1 The Nature of Business, 1.1 The Nature of Business, 1.1 The Nature of Business, 1.2 Understanding the Business Environment, 1.3 How Business and Economics Work, 2.2 How Organizations Influence Ethical Conduct, 3.1 Global Trade in the United States, 3.5 International Economic Communities, 3.5 International Economic Communities, 4.3 Corporations: Limiting Your Liability, 4.3 Corporations: Limiting Your Liability, 7.6 Organizational Design Considerations, 7.6 Organizational Design Considerations, 7.8 Trends in Organizational Structure, 8.3 Employee Selection, 8.10 Trends in Human Resource Management and Labor Relations, 8.10 Trends in Human Resource Management and Labor Relations, 11.2 Creating a Marketing Strategy, 11.2 Creating a Marketing Strategy, 11.10 Trends in Developing Products and Pricing, 12.10 Trends in Social Media, 13.2 Linking Up: Computer Networks, 16.7 Buying and Selling at Securities Exchanges

    middle management6.3 Organizing

    Miller Brewing Company4.6 Mergers and Acquisitions

    MillerCoors Brewing8.6 Employee Compensation and Benefits

    Minolta11.6 What Is a Product?

    mission6.2 Planning

    mission statement6.2 Planning

    mixed economies1.3 How Business and Economics Work

    Model Business Corporation Act4.3 Corporations: Limiting Your Liability

    Monetary policy1.5 Achieving Macroeconomic Goals

    Money15.1 Show Me the Money

    monopolistic competition1.7 Competing in a Free Market

    Monster.com8.2 Employee Recruitment

    Morgan Stanley16.6 Securities Markets

    Morris Financial Concepts9.8 Trends in Employee Motivation

    mortgage loan16.4 Raising Long-Term Financing

    motivating factors9.5 Herzberg's Motivator-Hygiene Theory

    Motivation9.1 Early Theories of Motivation

    Motley Fool9.7 From Motivation Theory to Application

    Motorola8.9 Legal Environment of Human Resources and Labor Relations

    multinational corporations3.8 The Impact of Multinational Corporations

    Municipal bonds16.6 Securities Markets

    Museum of Science and Industry11.3 Developing a Marketing Mix

    Music Row Private Bank11.2 Creating a Marketing Strategy, 11.2 Creating a Marketing Strategy, 11.2 Creating a Marketing Strategy

    Musk9.7 From Motivation Theory to Application, 9.7 From Motivation Theory to Application

    mutual fund16.6 Securities Markets

    MyPillow2.3 Managing a Socially Responsible Business, 2.3 Managing a Socially Responsible Business

    N

    Nabisco4.6 Mergers and Acquisitions

    Nadella7.6 Organizational Design Considerations, 7.6 Organizational Design Considerations

    NAICS5.3 Small Business: Driving America's Growth

    Nasdaq14.2 The Accounting Profession

    National Association of Manufacturers10.8 Trends in Production and Operations Management, 10.8 Trends in Production and Operations Management

    National Association of Manufacturers Skills Gap Report10.8 Trends in Production and Operations Management

    National Association of Securities Dealers Automated Quotation system16.7 Buying and Selling at Securities Exchanges

    national debt1.5 Achieving Macroeconomic Goals

    National Equal Pay Day8.9 Legal Environment of Human Resources and Labor Relations

    National Federation of Independent Businesses5.6 Small Business, Large Impact

    National Institute of Standards and Technologies10.6 Looking for a Better Way: Improving Production and Operations

    National Labor Relations Board8.7 The Labor Relations Process

    Nationalism3.7 Threats and Opportunities in the Global Marketplace

    need9.1 Early Theories of Motivation

    Neiman Marcus11.2 Creating a Marketing Strategy, 12.3 The Competitive World of Retailing

    Neiman-Marcus11.6 What Is a Product?

    Nescafe3.8 The Impact of Multinational Corporations

    Nestlé3.9 Trends in Global Competition, 3.9 Trends in Global Competition, 10.3 Location, Location, Location: Where Do We Make It?

    net profit margin14.7 Analyzing Financial Statements

    Net working capital14.7 Analyzing Financial Statements

    Netflix4.3 Corporations: Limiting Your Liability, 9.7 From Motivation Theory to Application, 11.4 Buyer Behavior, 11.4 Buyer Behavior, 11.4 Buyer Behavior

    Network Capital Funding Corporation1.2 Understanding the Business Environment

    New Belgium Brewing Company2.4 Responsibilities to Stakeholders

    New Mexico Manufacturing Extension Partnership10.5 Production and Operations Control

    New York Stock Exchange14.2 The Accounting Profession

    Niagara Purified Drinking Water10.3 Location, Location, Location: Where Do We Make It?

    niche competitive advantage11.2 Creating a Marketing Strategy

    Nike1.7 Competing in a Free Market, 1.8 Trends in the Business Environment and Competition, 2.1 Understanding Business Ethics, 3.8 The Impact of Multinational Corporations, 3.9 Trends in Global Competition, 6.4 Leading, Guiding, and Motivating Others, 12.8 Sales Promotion

    Nissan3.1 Global Trade in the United States, 12.6 The Huge Impact of Advertising

    NLRB8.9 Legal Environment of Human Resources and Labor Relations

    Nokia7.6 Organizational Design Considerations, 8.10 Trends in Human Resource Management and Labor Relations

    nonprogrammed decisions6.6 Managerial Roles

    Nordstrom7.5 Degree of Centralization, 12.3 The Competitive World of Retailing

    Norfolk Southern6.6 Managerial Roles

    Norfolk Southern Railroad6.4 Leading, Guiding, and Motivating Others

    North American Free Trade Agreement (NAFTA)3.5 International Economic Communities

    North American Industry Classification System5.3 Small Business: Driving America's Growth

    North Face1.6 Microeconomics: Zeroing in on Businesses and Consumers, 1.6 Microeconomics: Zeroing in on Businesses and Consumers, 1.6 Microeconomics: Zeroing in on Businesses and Consumers

    not-for-profit organization1.1 The Nature of Business

    Novartis7.2 Contemporary Structures

    Novartis Seeds11.10 Trends in Developing Products and Pricing

    O

    OAO Gazprom1.8 Trends in the Business Environment and Competition

    Observation research11.5 Market Segmentation

    Occupational Safety and Health Act8.9 Legal Environment of Human Resources and Labor Relations

    Occupational Safety and Health Administration8.9 Legal Environment of Human Resources and Labor Relations

    Ocean Spray4.4 Specialized Forms of Business Organization

    Odd-even pricing11.9 Pricing Strategies and Future Trends

    Office of International Trade5.5 Managing a Small Business

    Oil, Chemical and Atomic Workers Union8.7 The Labor Relations Process

    oligopoly1.7 Competing in a Free Market

    Olive Garden11.5 Market Segmentation

    One-to-one marketing11.10 Trends in Developing Products and Pricing

    online13.3 Management Information Systems

    Open market operations15.2 The Federal Reserve System

    open shop8.7 The Labor Relations Process

    Operational planning6.2 Planning

    operations management10.1 Production and Operations Management—An Overview

    Options16.6 Securities Markets

    Oracle4.6 Mergers and Acquisitions, 13.6 Trends in Information Technology

    Oracle/PeopleSoft8.10 Trends in Human Resource Management and Labor Relations

    OrangeTheory Fitness4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend

    Oreck6.6 Managerial Roles, 6.6 Managerial Roles, 6.6 Managerial Roles, 6.6 Managerial Roles

    organic organization7.6 Organizational Design Considerations

    organization7.1 Building Organizational Structures

    organization chart7.1 Building Organizational Structures

    organizing6.3 Organizing

    orientation8.4 Employee Training and Development

    Orkin Pest Control2.1 Understanding Business Ethics

    Otis Elevator3.8 The Impact of Multinational Corporations

    Ouchi9.4 McGregor's Theories X and Y

    outsourcing3.2 Why Nations Trade, 10.4 Pulling It Together: Resource Planning

    over-the-counter (OTC) markets16.7 Buying and Selling at Securities Exchanges

    Overnite4.6 Mergers and Acquisitions

    Overstock.com11.10 Trends in Developing Products and Pricing

    Owners’ equity14.3 Basic Accounting Procedures

    P

    Pacific Gas & Electric Company1.1 The Nature of Business

    Page1.1 The Nature of Business

    Pampers3.8 The Impact of Multinational Corporations

    Panasonic11.8 The Product Life Cycle

    Pandora11.2 Creating a Marketing Strategy

    Paper, Allied-Industrial, Chemical and Energy International Union8.7 The Labor Relations Process

    participative leaders6.4 Leading, Guiding, and Motivating Others

    partnerships4.2 Partnerships: Sharing the Load

    Patagonia2.4 Responsibilities to Stakeholders

    patentA | Understanding the Legal and Tax Environment

    PayPal15.6 Trends in Financial Institutions

    payroll taxesA | Understanding the Legal and Tax Environment

    Pearl Paradise4.1 Going It Alone: Sole Proprietorships

    penetration pricing11.9 Pricing Strategies and Future Trends

    pension funds15.3 U.S. Financial Institutions

    Pension Reform Act8.9 Legal Environment of Human Resources and Labor Relations

    Pepsi3.5 International Economic Communities, 3.6 Participating in the Global Marketplace, 3.8 The Impact of Multinational Corporations, 11.5 Market Segmentation

    perfect (pure) competition1.7 Competing in a Free Market

    performance appraisal8.5 Performance Planning and Evaluation

    perpetual inventory10.4 Pulling It Together: Resource Planning

    Personal selling12.7 The Importance of Personal Selling

    Personality11.4 Buyer Behavior

    Peugeot3.5 International Economic Communities, 12.8 Sales Promotion

    Pew Research4.7 Trends in Business Ownership

    Pfizer1.2 Understanding the Business Environment, 1.2 Understanding the Business Environment, 1.2 Understanding the Business Environment, 3.1 Global Trade in the United States, 7.8 Trends in Organizational Structure, 7.8 Trends in Organizational Structure, 7.8 Trends in Organizational Structure

    Pharmacia7.8 Trends in Organizational Structure, 7.8 Trends in Organizational Structure

    Philip Morris3.8 The Impact of Multinational Corporations, 4.6 Mergers and Acquisitions

    Piggly Wiggly9.8 Trends in Employee Motivation, 9.8 Trends in Employee Motivation

    Piggly Wiggly Carolina9.8 Trends in Employee Motivation

    Pinterest11.3 Developing a Marketing Mix

    Pizza Hut4.5 Franchising: A Popular Trend, 11.5 Market Segmentation

    Place (distribution) strategy11.3 Developing a Marketing Mix

    Planning6.2 Planning

    Plum Organics2.2 How Organizations Influence Ethical Conduct, 2.4 Responsibilities to Stakeholders

    PNC Financial Services Group7.1 Building Organizational Structures

    Polaroid1.7 Competing in a Free Market, 1.7 Competing in a Free Market

    Porsche11.6 What Is a Product?

    Port Authority of New York2.2 How Organizations Influence Ethical Conduct

    power6.4 Leading, Guiding, and Motivating Others

    PPG3.7 Threats and Opportunities in the Global Marketplace

    Prada6.2 Planning

    preferential tariff3.5 International Economic Communities

    preferred stock16.5 Equity Financing

    prestige pricing11.9 Pricing Strategies and Future Trends

    price skimming11.9 Pricing Strategies and Future Trends

    PricewaterhouseCoopers14.2 The Accounting Profession

    Pricing strategy11.3 Developing a Marketing Mix

    primary market16.6 Securities Markets

    principal16.4 Raising Long-Term Financing

    principle of comparative advantage3.2 Why Nations Trade

    private accountants14.2 The Accounting Profession

    Problem-solving teams7.3 Using Teams to Enhance Motivation and Performance

    Process departmentalization7.1 Building Organizational Structures

    process layout10.3 Location, Location, Location: Where Do We Make It?

    process manufacturing10.2 The Production Process: How Do We Make It?

    processing13.3 Management Information Systems

    Procter & Gamble3.1 Global Trade in the United States, 6.4 Leading, Guiding, and Motivating Others, 7.1 Building Organizational Structures, 11.7 Creating Products That Deliver Value, 11.7 Creating Products That Deliver Value, 11.9 Pricing Strategies and Future Trends, 12.6 The Huge Impact of Advertising, 12.8 Sales Promotion, 16.7 Buying and Selling at Securities Exchanges

    producer price index (PPI)1.4 Macroeconomics: The Big Picture

    product10.3 Location, Location, Location: Where Do We Make It?, 11.6 What Is a Product?

    Product departmentalization7.1 Building Organizational Structures

    Product liabilityA | Understanding the Legal and Tax Environment

    product life cycle11.8 The Product Life Cycle

    product manager11.7 Creating Products That Deliver Value

    product strategy11.3 Developing a Marketing Mix

    Production10.1 Production and Operations Management—An Overview

    production planning10.1 Production and Operations Management—An Overview

    production process10.2 The Production Process: How Do We Make It?

    Productivity1.2 Understanding the Business Environment

    profit1.1 The Nature of Business

    Profitability Ratios14.7 Analyzing Financial Statements

    program evaluation and review technique (PERT)10.5 Production and Operations Control

    Programmed decisions6.6 Managerial Roles

    programmed instruction8.4 Employee Training and Development

    Promotion12.5 Promotion Strategy

    Promotion strategy11.3 Developing a Marketing Mix

    promotional mix12.5 Promotion Strategy

    Property taxesA | Understanding the Legal and Tax Environment

    prospecting12.7 The Importance of Personal Selling

    protected class8.9 Legal Environment of Human Resources and Labor Relations

    protectionism3.2 Why Nations Trade

    Protective tariffs3.3 Barriers to Trade

    Psychographic segmentation11.5 Market Segmentation

    psychological pricing11.9 Pricing Strategies and Future Trends

    public accountants14.2 The Accounting Profession

    Public Company Accounting Oversight Board14.2 The Accounting Profession

    Public relations12.9 Public Relations Helps Build Goodwill

    publicity12.9 Public Relations Helps Build Goodwill

    Publix Super Markets16.5 Equity Financing

    punishment9.6 Contemporary Views on Motivation

    Purchasing10.4 Pulling It Together: Resource Planning

    purchasing power1.4 Macroeconomics: The Big Picture

    pure monopoly1.7 Competing in a Free Market

    PwC14.2 The Accounting Profession

    Q

    Quaker Oats11.2 Creating a Marketing Strategy

    Qualcomm16.7 Buying and Selling at Securities Exchanges

    Qualifying questions12.7 The Importance of Personal Selling

    Quality10.6 Looking for a Better Way: Improving Production and Operations

    Quality control10.6 Looking for a Better Way: Improving Production and Operations

    Quality Imaging Products5.2 Characteristics of Successful Entrepreneurs

    Quality of life1.1 The Nature of Business

    Quicken Loans2.4 Responsibilities to Stakeholders

    Quiznos4.5 Franchising: A Popular Trend

    R

    Rader Awning & Upholstery10.5 Production and Operations Control

    Ralph Lauren11.3 Developing a Marketing Mix

    Ratio analysis14.7 Analyzing Financial Statements

    Reach12.6 The Huge Impact of Advertising

    real-time13.3 Management Information Systems

    recession1.4 Macroeconomics: The Big Picture

    Recruitment8.2 Employee Recruitment

    Recruitment branding8.2 Employee Recruitment

    Red Bull3.8 The Impact of Multinational Corporations

    Redken11.3 Developing a Marketing Mix

    reengineering7.8 Trends in Organizational Structure

    reference groups11.4 Buyer Behavior

    Referent power6.4 Leading, Guiding, and Motivating Others

    Regions Bank11.2 Creating a Marketing Strategy, 11.2 Creating a Marketing Strategy

    REI2.3 Managing a Socially Responsible Business

    Reinforcement theory9.6 Contemporary Views on Motivation

    relationship management1.8 Trends in the Business Environment and Competition

    Relationship marketing11.1 The Marketing Concept

    Renault3.5 International Economic Communities

    Republic of Tea11.9 Pricing Strategies and Future Trends

    reserve requirement15.2 The Federal Reserve System

    Retailers12.1 The Nature and Functions of Distribution (Place)

    Retained earnings14.4 The Balance Sheet, 16.5 Equity Financing

    return16.1 The Role of Finance and the Financial Manager

    return on equity (ROE)14.7 Analyzing Financial Statements

    Revenue1.1 The Nature of Business

    Revlon11.3 Developing a Marketing Mix

    revolving credit agreement16.3 Obtaining Short-Term Financing

    reward9.6 Contemporary Views on Motivation

    Reward power6.4 Leading, Guiding, and Motivating Others

    right-to-work law8.7 The Labor Relations Process

    Risk1.1 The Nature of Business, 16.1 The Role of Finance and the Financial Manager

    risk-return trade-off16.1 The Role of Finance and the Financial Manager

    Ritz-Carlton8.2 Employee Recruitment, 8.2 Employee Recruitment, 8.10 Trends in Human Resource Management and Labor Relations, 8.10 Trends in Human Resource Management and Labor Relations, 8.10 Trends in Human Resource Management and Labor Relations

    Robotics10.7 Transforming the Factory Floor with Technology

    Rolex3.3 Barriers to Trade, 3.3 Barriers to Trade

    Routing10.5 Production and Operations Control

    RxUSA4.7 Trends in Business Ownership

    S

    S corporation4.3 Corporations: Limiting Your Liability

    Saab13.2 Linking Up: Computer Networks

    Saks12.3 The Competitive World of Retailing

    Sales promotions12.8 Sales Promotion

    sales prospects12.7 The Importance of Personal Selling

    Sales taxesA | Understanding the Legal and Tax Environment

    Salesforce2.3 Managing a Socially Responsible Business, 2.4 Responsibilities to Stakeholders, 13.6 Trends in Information Technology

    Salesforce.com5.1 Entrepreneurship Today, 8.2 Employee Recruitment, 13.2 Linking Up: Computer Networks, 13.6 Trends in Information Technology

    Sam’s Club11.10 Trends in Developing Products and Pricing

    Samsung3.8 The Impact of Multinational Corporations, 11.2 Creating a Marketing Strategy, 11.7 Creating Products That Deliver Value

    San Luis Valley REC4.4 Specialized Forms of Business Organization

    Sandoz and Alcon7.2 Contemporary Structures

    SAP8.6 Employee Compensation and Benefits, 8.10 Trends in Human Resource Management and Labor Relations

    Sarah Adult Day Services4.7 Trends in Business Ownership

    Sarbanes-Oxley Act14.2 The Accounting Profession

    SAS Institute9.4 McGregor's Theories X and Y

    savings bonds1.5 Achieving Macroeconomic Goals

    SBA3.6 Participating in the Global Marketplace

    SC Johnson16.5 Equity Financing

    Scheduling10.5 Production and Operations Control

    scientific management9.1 Early Theories of Motivation

    Screen Actors Guild8.7 The Labor Relations Process

    Sears8.9 Legal Environment of Human Resources and Labor Relations

    seasonal unemployment1.4 Macroeconomics: The Big Picture

    secondary market16.6 Securities Markets

    Secured loans16.3 Obtaining Short-Term Financing

    Securities16.6 Securities Markets

    Securities and Exchange Commission1.2 Understanding the Business Environment, 14.2 The Accounting Profession

    Selection8.3 Employee Selection

    selection interview8.3 Employee Selection

    selective credit controls15.2 The Federal Reserve System

    selective strike strategy8.8 Managing Grievances and Conflicts

    self-managed work teams7.3 Using Teams to Enhance Motivation and Performance

    Seller cooperatives4.4 Specialized Forms of Business Organization

    Semco9.7 From Motivation Theory to Application, 9.7 From Motivation Theory to Application

    Service Employees International Union8.10 Trends in Human Resource Management and Labor Relations

    servicemarkA | Understanding the Legal and Tax Environment

    Services1.1 The Nature of Business

    Sharp11.8 The Product Life Cycle

    Shell1.8 Trends in the Business Environment and Competition

    Shell Oil3.6 Participating in the Global Marketplace

    Shkreli2.1 Understanding Business Ethics

    shop steward8.7 The Labor Relations Process

    Shopify11.10 Trends in Developing Products and Pricing

    shopping products11.6 What Is a Product?

    Siebel Systems4.6 Mergers and Acquisitions

    Siemens3.9 Trends in Global Competition

    simulation8.4 Employee Training and Development

    situational leadership6.4 Leading, Guiding, and Motivating Others

    Six Flags8.2 Employee Recruitment

    Six Sigma10.6 Looking for a Better Way: Improving Production and Operations

    Skechers6.1 The Role of Management, 6.1 The Role of Management

    small business5.1 Entrepreneurship Today

    Small Business Administration3.6 Participating in the Global Marketplace, 5.1 Entrepreneurship Today, 5.3 Small Business: Driving America's Growth

    Small Business Administration (SBA)5.7 The Small Business Administration

    Small Business Association5.5 Managing a Small Business

    Small Business Investment Companies (SBICs)5.7 The Small Business Administration

    SmithKline3.8 The Impact of Multinational Corporations

    social investing2.4 Responsibilities to Stakeholders

    Social media12.10 Trends in Social Media

    Socialism1.3 How Business and Economics Work

    sole proprietorship4.1 Going It Alone: Sole Proprietorships

    Sony1.1 The Nature of Business, 9.4 McGregor's Theories X and Y, 9.4 McGregor's Theories X and Y, 9.4 McGregor's Theories X and Y, 11.8 The Product Life Cycle, 11.8 The Product Life Cycle, 12.8 Sales Promotion

    Southcentral Foundation10.6 Looking for a Better Way: Improving Production and Operations

    Southwest6.1 The Role of Management, 12.5 Promotion Strategy

    Southwest Airlines7.3 Using Teams to Enhance Motivation and Performance, 8.3 Employee Selection, 8.10 Trends in Human Resource Management and Labor Relations, 11.1 The Marketing Concept, 11.1 The Marketing Concept, 12.5 Promotion Strategy, 12.5 Promotion Strategy

    Spalding Company3.6 Participating in the Global Marketplace

    span of control7.4 Authority—Establishing Organizational Relationships

    specialization7.1 Building Organizational Structures

    Specialty products11.6 What Is a Product?

    Spotify11.2 Creating a Marketing Strategy

    Sprint1.7 Competing in a Free Market, 12.5 Promotion Strategy, 13.2 Linking Up: Computer Networks

    staff positions7.1 Building Organizational Structures

    Stakeholders2.4 Responsibilities to Stakeholders

    standard of living1.1 The Nature of Business

    Starbucks2.2 How Organizations Influence Ethical Conduct, 2.3 Managing a Socially Responsible Business, 3.1 Global Trade in the United States, 3.1 Global Trade in the United States, 9.4 McGregor's Theories X and Y, 16.7 Buying and Selling at Securities Exchanges

    StarKist12.5 Promotion Strategy

    StartupNation5.1 Entrepreneurship Today

    Startups4.5 Franchising: A Popular Trend

    StartWire8.2 Employee Recruitment

    statement of cash flows14.6 The Statement of Cash Flows

    Statutory lawA | Understanding the Legal and Tax Environment

    Sterling Commerce10.8 Trends in Production and Operations Management

    StickerGiant1.1 The Nature of Business, 1.1 The Nature of Business, 1.1 The Nature of Business, 1.1 The Nature of Business, 1.1 The Nature of Business, 1.1 The Nature of Business

    Stock dividends16.5 Equity Financing

    stockbroker16.6 Securities Markets

    Stockholders (or shareholders)4.3 Corporations: Limiting Your Liability

    Stouffer’s11.5 Market Segmentation

    strategic alliances1.8 Trends in the Business Environment and Competition

    strategic giving2.5 Trends in Ethics and Corporate Social Responsibility

    Strategic planning6.2 Planning

    strict liabilityA | Understanding the Legal and Tax Environment

    Structural unemployment1.4 Macroeconomics: The Big Picture

    Stryker11.7 Creating Products That Deliver Value

    Subway3.6 Participating in the Global Marketplace, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend, 4.5 Franchising: A Popular Trend

    Success4.5 Franchising: A Popular Trend

    succession planning8.1 Achieving High Performance through Human Resources Management

    Sun Microsystems13.6 Trends in Information Technology

    Sunkist4.4 Specialized Forms of Business Organization

    supervisory (first-line) management6.3 Organizing

    supply1.6 Microeconomics: Zeroing in on Businesses and Consumers

    supply chain10.4 Pulling It Together: Resource Planning

    supply curve1.6 Microeconomics: Zeroing in on Businesses and Consumers

    Supply-chain management10.4 Pulling It Together: Resource Planning

    survey research11.5 Market Segmentation

    Suzuki3.6 Participating in the Global Marketplace, 3.6 Participating in the Global Marketplace, 11.3 Developing a Marketing Mix

    T

    Taco Bell1.1 The Nature of Business

    Tactical planning6.2 Planning

    Taft-Hartley Act of 19478.7 The Labor Relations Process

    Target1.8 Trends in the Business Environment and Competition, 1.8 Trends in the Business Environment and Competition, 1.8 Trends in the Business Environment and Competition, 1.8 Trends in the Business Environment and Competition, 1.8 Trends in the Business Environment and Competition, 12.3 The Competitive World of Retailing, 12.3 The Competitive World of Retailing, 12.3 The Competitive World of Retailing, 13.6 Trends in Information Technology

    target market11.2 Creating a Marketing Strategy

    tariff3.3 Barriers to Trade

    Taylor9.1 Early Theories of Motivation, 9.1 Early Theories of Motivation, 9.1 Early Theories of Motivation, 9.1 Early Theories of Motivation

    Taylor California Cellars11.9 Pricing Strategies and Future Trends

    TD Ameritrade16.6 Securities Markets

    Team RubiconIntroduction, Introduction, Introduction, Introduction, Introduction, Introduction, Introduction, Introduction, Introduction, Introduction, Introduction

    Teamsters8.7 The Labor Relations Process

    technical skills6.7 Managerial Skills

    Technology1.2 Understanding the Business Environment

    Telecommunications Act of 19961.2 Understanding the Business Environment

    term loan16.4 Raising Long-Term Financing

    Tesla9.7 From Motivation Theory to Application, 11.5 Market Segmentation

    Test-marketing11.7 Creating Products That Deliver Value

    Texas Health Resources8.3 Employee Selection

    Texas Instruments5.1 Entrepreneurship Today, 11.9 Pricing Strategies and Future Trends

    The Economist1.1 The Nature of Business

    The Federal Trade Commission1.2 Understanding the Business Environment

    The Morning Star Company7.4 Authority—Establishing Organizational Relationships

    The NonProfit TimesIntroduction

    The Wall Street Journal12.5 Promotion Strategy, 12.5 Promotion Strategy, 12.6 The Huge Impact of Advertising

    The World Is Flat13.1 Transforming Businesses through Information

    Theory X9.4 McGregor's Theories X and Y, 9.4 McGregor's Theories X and Y, 9.4 McGregor's Theories X and Y

    Theory Y9.4 McGregor's Theories X and Y, 9.4 McGregor's Theories X and Y, 9.4 McGregor's Theories X and Y, 9.4 McGregor's Theories X and Y, 9.4 McGregor's Theories X and Y, 9.4 McGregor's Theories X and Y

    Theory Z9.4 McGregor's Theories X and Y, 9.4 McGregor's Theories X and Y, 9.4 McGregor's Theories X and Y, 9.4 McGregor's Theories X and Y

    thrift institution15.3 U.S. Financial Institutions

    Time deposits15.1 Show Me the Money

    Time Warner4.6 Mergers and Acquisitions, 4.6 Mergers and Acquisitions, 4.7 Trends in Business Ownership

    top management6.3 Organizing

    tortA | Understanding the Legal and Tax Environment

    Toshiba4.6 Mergers and Acquisitions

    Total Quality Management (TQM)10.6 Looking for a Better Way: Improving Production and Operations

    Tower Paddle Boards9.7 From Motivation Theory to Application

    Toyota2.4 Responsibilities to Stakeholders, 3.1 Global Trade in the United States, 3.1 Global Trade in the United States, 3.1 Global Trade in the United States, 3.1 Global Trade in the United States, 3.7 Threats and Opportunities in the Global Marketplace, 8.10 Trends in Human Resource Management and Labor Relations, 10.3 Location, Location, Location: Where Do We Make It?, 11.7 Creating Products That Deliver Value, 13.2 Linking Up: Computer Networks

    Toyotas3.5 International Economic Communities

    trade credit16.3 Obtaining Short-Term Financing

    trade deficit3.1 Global Trade in the United States

    trade surplus3.1 Global Trade in the United States

    trademarkA | Understanding the Legal and Tax Environment

    Training and development8.4 Employee Training and Development

    transaction processing system (TPS)13.3 Management Information Systems

    Treasury’s Bureau of Engraving and Printing15.1 Show Me the Money

    trial courtsA | Understanding the Legal and Tax Environment

    TripAdvisor6.2 Planning

    Trump3.2 Why Nations Trade, 3.3 Barriers to Trade

    Turing Pharmaceuticals2.1 Understanding Business Ethics

    Twitter2.2 How Organizations Influence Ethical Conduct, 6.2 Planning, 11.3 Developing a Marketing Mix

    Tyco14.1 Accounting: More than Numbers, 14.1 Accounting: More than Numbers

    Tyco International4.6 Mergers and Acquisitions

    Tylenol1.7 Competing in a Free Market

    U

    U.S. Army7.6 Organizational Design Considerations, 10.4 Pulling It Together: Resource Planning

    U.S. Census Bureau1.2 Understanding the Business Environment, 1.8 Trends in the Business Environment and Competition, 5.1 Entrepreneurship Today, 11.5 Market Segmentation

    U.S. Chamber of Commerce4.7 Trends in Business Ownership, 8.6 Employee Compensation and Benefits

    U.S. Commerce Department3.6 Participating in the Global Marketplace

    U.S. Constitution2.1 Understanding Business Ethics

    U.S. Department of Commerce10.6 Looking for a Better Way: Improving Production and Operations

    U.S. Department of Labor1.4 Macroeconomics: The Big Picture, 8.6 Employee Compensation and Benefits, 10.8 Trends in Production and Operations Management, 17.5 Get Your Career Off on the Right Track

    U.S. Navy11.6 What Is a Product?

    U.S. Postal Service1.7 Competing in a Free Market, 8.3 Employee Selection, 9.6 Contemporary Views on Motivation

    Uber7.8 Trends in Organizational Structure

    underwriting16.6 Securities Markets

    Unemployment compensation8.6 Employee Compensation and Benefits

    Unemployment Compensation Commission8.6 Employee Compensation and Benefits

    unemployment rate1.4 Macroeconomics: The Big Picture

    Uniform Commercial Code (UCC)A | Understanding the Legal and Tax Environment

    Uniform Franchise Offering Circular4.5 Franchising: A Popular Trend

    Unilever3.9 Trends in Global Competition, 7.4 Authority—Establishing Organizational Relationships, 7.4 Authority—Establishing Organizational Relationships

    Union Pacific13.3 Management Information Systems

    Union Pacific Railroad8.4 Employee Training and Development

    union shop8.7 The Labor Relations Process

    United Airlines2.2 How Organizations Influence Ethical Conduct

    United Auto Workers1.4 Macroeconomics: The Big Picture, 8.7 The Labor Relations Process, 8.8 Managing Grievances and Conflicts

    United Nations7.6 Organizational Design Considerations

    United Nations Sustainability Development Goals3.9 Trends in Global Competition

    United Papermakers International Union8.7 The Labor Relations Process

    United States Postal Service8.10 Trends in Human Resource Management and Labor Relations

    United Way1.1 The Nature of Business, 12.9 Public Relations Helps Build Goodwill

    Unsecured loans16.3 Obtaining Short-Term Financing

    Unsought products11.6 What Is a Product?

    UPS2.4 Responsibilities to Stakeholders, 4.5 Franchising: A Popular Trend, 4.6 Mergers and Acquisitions, 9.1 Early Theories of Motivation, 9.6 Contemporary Views on Motivation, 9.6 Contemporary Views on Motivation, 9.6 Contemporary Views on Motivation, 13.2 Linking Up: Computer Networks

    Urban Outfitters9.6 Contemporary Views on Motivation, 9.6 Contemporary Views on Motivation

    Urchin Software4.6 Mergers and Acquisitions

    Uruguay Round3.4 Fostering Global Trade

    utilitarianism2.1 Understanding Business Ethics

    V

    value-stream mapping10.5 Production and Operations Control

    Venture capital5.4 Ready, Set, Start Your Own Business

    Verité2.5 Trends in Ethics and Corporate Social Responsibility

    Verizon4.6 Mergers and Acquisitions, 4.6 Mergers and Acquisitions, 7.8 Trends in Organizational Structure, 13.2 Linking Up: Computer Networks

    vertical merger4.6 Mergers and Acquisitions

    Veterans Administration Hospital13.2 Linking Up: Computer Networks

    VF Corporation5.1 Entrepreneurship Today

    Virgin3.8 The Impact of Multinational Corporations

    virtual corporation7.8 Trends in Organizational Structure

    virtual private networks13.2 Linking Up: Computer Networks

    Volkswagen13.2 Linking Up: Computer Networks

    volume segmentation11.5 Market Segmentation

    W

    W. L. Gore7.3 Using Teams to Enhance Motivation and Performance, 7.3 Using Teams to Enhance Motivation and Performance, 7.6 Organizational Design Considerations

    W.L. Gore8.3 Employee Selection

    W.S. Badger Company2.4 Responsibilities to Stakeholders

    Wagner Act8.9 Legal Environment of Human Resources and Labor Relations

    Wagner and Taft-Hartley Acts8.9 Legal Environment of Human Resources and Labor Relations

    Walgreens2.4 Responsibilities to Stakeholders

    Walmart2.4 Responsibilities to Stakeholders, 2.4 Responsibilities to Stakeholders, 3.6 Participating in the Global Marketplace, 3.6 Participating in the Global Marketplace, 3.6 Participating in the Global Marketplace, 3.6 Participating in the Global Marketplace, 3.6 Participating in the Global Marketplace, 3.6 Participating in the Global Marketplace, 3.7 Threats and Opportunities in the Global Marketplace, 3.8 The Impact of Multinational Corporations, 4.3 Corporations: Limiting Your Liability, 8.2 Employee Recruitment, 8.4 Employee Training and Development, 10.7 Transforming the Factory Floor with Technology, 10.8 Trends in Production and Operations Management, 12.3 The Competitive World of Retailing, 12.3 The Competitive World of Retailing, 12.11 Trends in E-Commerce, 13.6 Trends in Information Technology

    want9.1 Early Theories of Motivation

    Warby Parker2.4 Responsibilities to Stakeholders

    Wegmans9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.3 Maslow's Hierarchy of Needs, 9.4 McGregor's Theories X and Y

    Wegmans Food Markets2.4 Responsibilities to Stakeholders

    Welch6.4 Leading, Guiding, and Motivating Others

    Wella AG6.4 Leading, Guiding, and Motivating Others

    Wells Fargo2.2 How Organizations Influence Ethical Conduct

    Wendy’s11.3 Developing a Marketing Mix, 11.3 Developing a Marketing Mix, 11.7 Creating Products That Deliver Value

    Wertkauf3.6 Participating in the Global Marketplace

    Westinghouse3.5 International Economic Communities, 4.6 Mergers and Acquisitions

    Whirlpool3.8 The Impact of Multinational Corporations, 11.6 What Is a Product?, 13.6 Trends in Information Technology

    Whitman6.4 Leading, Guiding, and Motivating Others, 6.4 Leading, Guiding, and Motivating Others

    Whole Food7.8 Trends in Organizational Structure

    Whole Foods2.4 Responsibilities to Stakeholders

    Whole Foods Market4.6 Mergers and Acquisitions, 9.4 McGregor's Theories X and Y

    Wholesalers12.1 The Nature and Functions of Distribution (Place)

    Wicks ’n’ Sticks4.5 Franchising: A Popular Trend

    wide area network (WAN)13.2 Linking Up: Computer Networks

    Williams Sonoma11.2 Creating a Marketing Strategy

    Wing Zone4.7 Trends in Business Ownership, 4.7 Trends in Business Ownership

    Work groups7.3 Using Teams to Enhance Motivation and Performance

    Work teams7.3 Using Teams to Enhance Motivation and Performance

    Worker’s compensation8.6 Employee Compensation and Benefits

    Workforce Solutions8.10 Trends in Human Resource Management and Labor Relations

    World Bank3.2 Why Nations Trade, 3.4 Fostering Global Trade

    World Economic Forum4.3 Corporations: Limiting Your Liability

    World Oceans Day3.9 Trends in Global Competition

    World Trade Organization3.2 Why Nations Trade, 3.4 Fostering Global Trade

    World Wildlife Fund1.1 The Nature of Business

    WorldCom14.1 Accounting: More than Numbers, 14.1 Accounting: More than Numbers

    X

    Xerox3.8 The Impact of Multinational Corporations, 3.8 The Impact of Multinational Corporations, 3.8 The Impact of Multinational Corporations, 5.1 Entrepreneurship Today

    Y

    Yahoo4.6 Mergers and Acquisitions, 4.6 Mergers and Acquisitions, 4.6 Mergers and Acquisitions, 7.8 Trends in Organizational Structure

    Yankee Candle Company8.3 Employee Selection

    Z

    Zappos7.3 Using Teams to Enhance Motivation and Performance

    Zillow9.8 Trends in Employee Motivation, 9.8 Trends in Employee Motivation

    Zuckerberg1.1 The Nature of Business