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Business LibreTexts

17.5: Additional Resources

  • Page ID
  • “Good Ways to Deliver Bad News” by Curtis Sittenfeld from Fast Company.

    “How to Deliver Bad News to a Group” by Kevin Daley, a Harvard Business article.

    How to deliver bad news to your employees.

    “Top 7 Ways To Elicit Constructive Web site Feedback” by Adam Senour.

    Visit this Northern Illinois University site for a guide to preparing a generic crisis communication plan and adapting it to your needs.

    To see an actual crisis communication plan, visit this North Carolina State University Web site.

    Western Organization of Research Councils presents “How to Hold a Press Conference.”