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Business LibreTexts

4: Creating Digital Accessibility Culture

  • Page ID
    32646
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    • Contributed by Digital Education Strategies
    • The Chang School

    In this unit, you learned the following about creating a digital accessibility culture:

    • Accessibility auditing is an important step. Choosing a reputable service involves careful consideration focusing on key reputability factors.
    • Two approaches to accessible websites are retrofitting and starting over. The correct approach for your situation will need to consider several factors including outsourcing the work to external vendors.
    • Building a company-wide strategy about accessibility includes building awareness, hiring people with disabilities, focused presentations, and training.
    • Web development accessibility guidelines focus on user interaction with a website whereas web content accessibility guidelines focus more on standards compliance. Both are important.
    • Several approaches should be used to monitor adherence to accessibility guidelines including unbiased quality assurance reviews and the use of automated tools.
    • Implementing accessibility will include managing change. Kotter’s Eight-Step Model for Leading Change and Lewin’s Three-Step Model are two common models that can help when planning and facilitating the implementation.
    • Resistance by staff may be the most challenging element in implementing change and overcoming the five main reasons people resist change needs to be part of your change management strategy.